Arlen Bird
Arlen Bird at Bob Ferrando Ford

Arlen Bird | Page 93

Lead Service Writer

Bob Ferrando Ford

8868 Ridge Rd
Girard, PA 16417

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4.9
965 Reviews
4.9

965 Reviews

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965 Reviews of Arlen Bird

September 15, 2020

Dealership Rating
Employee Rating

Had my Lincoln in for brake service and ended up with a new set of tires thanks to Steve in the parts department he help me pick out a set of ties that best fit my car and surprisingly my driving habits More

by SZCZESNY9187
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Gregory Brown, Doug Casane, Terry Delfft, Laurie Garber, Steven McInchak

September 14, 2020

Dealership Rating
Employee Rating

pretty good service overall, car not washed as requested. Brake light is out didn’t catch that on inspection? Have to get that fixed somewhere soon More

by mjdillon118@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

September 04, 2020

Dealership Rating
Employee Rating

Sales is always great, greeting me by name makes me feel wanted Your service department is one of if not the best. Honest and trusted to steer you right . Always fair and I like when they suggest a repair More

by GPHEWEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Shawn Haas , Edward Cooley, Paul Dedionisio

September 03, 2020

Dealership Rating
Employee Rating

Bob Ferrando Ford is a great dealership with easy to schedule maintenance visits. The garage staff are always courteous and respectful and work hard to ensure your car maintenance is done in a timely fa More

by S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 26, 2020

Dealership Rating
Employee Rating

I love the dealership. I’m 62 yrs old. Only dealt with Ferrando Ford ,,, my first new car , and Hallman Chevy,,,, I’d chose Ferrando Ford any day and would recommend to my friends and family. Thank you More

by cgloverroberts@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

August 25, 2020

Dealership Rating
Employee Rating

went in for an oil change, when i approached John Barney he started yelling at me to step back, he was behind a plexiglass window and i was over 6 feet away. he was rude and disrespectful, so i got in my ca More

by NCMREP
Recommend Dealer
No

Other Employees Tagged: Devin Walker, John Barney , Edward Cooley, Paul Dedionisio, Pat McCafferty

August 21, 2020

Dealership Rating
Employee Rating

Very easy to drop off car, get loaner and picked it up after work. Was impressed that they washed it for me to. Great service!!! More

by Khime1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

August 12, 2020

Dealership Rating
Employee Rating

There are not enough good words to describe the service department. They basically are the reason we have stuck with Ferrando Ford. Trust is important in this business. We have been treated well and given More

by HEYROSIE12
Recommend Dealer
Yes

Other Employees Tagged: Laurie Garber

August 10, 2020

Dealership Rating
Employee Rating

Fast Friendly Service Great job. Always fit me in when I need service on my vehicles. Clean facilities. Felt safe in the midst of the pandemic. Thank you!! More

by MOMMY0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Gregory Brown, Doug Casane, Edward Cooley, Laurie Garber, Dana Greenawalt, Pat McCafferty, Craig Murphy, Scott Wolfe

August 04, 2020

Dealership Rating
Employee Rating

Always helpful and honest service dealings! Arlen, John, and Doug are always great to work with! Always nice to see Laurie’s pretty face too! More

by julia
Recommend Dealer
Yes

Other Employees Tagged: John Barney , Doug Casane, Laurie Garber

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