Arik Florczak | Page 3

My recall visit was handled with the utmost professionalism! My advisor kept me advised on the status of my visit. I was impressed with the COVID 19 protections they took with my Highlander. professionalism! My advisor kept me advised on the status of my visit. I was impressed with the COVID 19 protections they took with my Highlander. Great job! More

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Great service!!! Ask for Easy N.....he will hook you up like a tow truck!! They were super busy, but my wait time was short! like a tow truck!! They were super busy, but my wait time was short! More

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Above and beyond amazing service every time! If you are looking for exceptional, honest and friendly...look no further! Arik Florczak is who you want to work with. Arik goes above and beyond his If you are looking for exceptional, honest and friendly...look no further! Arik Florczak is who you want to work with. Arik goes above and beyond his job requirements every time! Simply put he cares about the customer! He not only treats you with respect but he wants the best EVERY TIME! He is an example of excellence and has a team who respect him and strive to follow his lead. Pat Lobb chooses his people wisely and is confident in his staff. He let’s them do their job and knows they represent his company with pride. This dealership is a family from bottom to top and top to bottom. Mutual respect is a beautiful commodity in the work place. Big shout out to Josh, John and Jeremy too. Thank you all so very much for you dedication to excellence and ‘caring’ about the customers! More

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Josh “red” took care of my needs and was very professional from start to finish, was very upfront and clear about what was happening. I will be back. Highly recommended. From the management staff professional from start to finish, was very upfront and clear about what was happening. I will be back. Highly recommended. From the management staff, to the service advisors, to the mechanics, well rounded team. More

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excellent attention and service, and timely information about your vehicle. very nice waiting areas. this dealership is always distinguished by good customer service and attention. about your vehicle. very nice waiting areas. this dealership is always distinguished by good customer service and attention. More

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scammer dont trust this used car salesmen service manager wannabe. Sloppy service which left my seats greasy. When confronted they tried to clean it but stain dont trust this used car salesmen service manager wannabe. Sloppy service which left my seats greasy. When confronted they tried to clean it but stain is still there.... so disappointed More

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This is my 14th vehicle from Pat Lobb Toyota in This is my 14th vehicle from Pat Lobb Toyota in McKinney. Once again, Steve Hurst in sales knocked it out of the park. Steve seems like having a This is my 14th vehicle from Pat Lobb Toyota in McKinney. Once again, Steve Hurst in sales knocked it out of the park. Steve seems like having a good brother-in-law in the business vice going to see a "salesman." Spike Lipscomb, the sales manager, always has the ability to make all of our deals workable and painless. Easy Newsome is my go to guy in service. Sales brings me in but service keeps me coming back. Easy really has the right name. However, he is super knowledgeable about how all the maintenance plans work and very amenable to working with tight or unexpected schedules. I am also sold on Toyota's extended maintenance and service plans. With these all I have to worry about is driving. Toyota, actually, Easy takes care of the rest. These plans also keep my residuals high on my trades. I will be back again to Pat Lobb Toyota. More

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They are very friendly specially Mr Tim the sale person, he is outstanding, helpful and knowledgeable person. But I as a customer to buying a Toyota Camry for $19000 and paid all I didn’t expect Toyota is t he is outstanding, helpful and knowledgeable person. But I as a customer to buying a Toyota Camry for $19000 and paid all I didn’t expect Toyota is that CHEAP to refused to give me the second keys and they ask me for another $349 just to give me the second key. More

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I always use Pat Lobb Toyota for service on my vehicles. Work is always completed to ABOVE my expectations. Main reason I started using them is Arik Florczak. He always has my best interest in mind and I Work is always completed to ABOVE my expectations. Main reason I started using them is Arik Florczak. He always has my best interest in mind and I trust him completely. I called him because I needed to purchase a 1st car for my daughter. My initial thought was to get a good used vehicle. Arik introduced me to George Mogollon who truly took care of us like we were family. He was able to get my daughter into a 2020 Corolla and she is beyond happy. His presentation was not a sales pitch. He spoke to me as a fellow father. After the sale was complete he even gave some heart warming advice to my daughter about vehicle safety. That type of advice touched me because he continued to add special touches even after the sale. I feel he cares about my daughter and her safety and happiness. I will continue to use the service department at Pat Lobb Toyota (Arik Florczak) and plan on another purchase soon with George Mogollon. I would highly recommend this dealership and both of these individuals for any car purchase or maintenance needs. More

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Best and fairest dealers I have ever dealt with! Trouble free service and very consumer driven. I will be back when it becomes buy time! free service and very consumer driven. I will be back when it becomes buy time! More

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