Anthony Sullivan | Page 23

Very disappointed in the amount of time it took to install 4 new tires and get an alignment. My appointment was at 8:45am and I did not receive any type of communication (I took it upon myself to retu install 4 new tires and get an alignment. My appointment was at 8:45am and I did not receive any type of communication (I took it upon myself to return back to the dealer for an update). The job was complete around 2:15pm, nearly 5.5 hours later with no update/communication whatsoever. The advisor told me 2-3 hours. I will not be returning here past the free tire rotations I get with my new tire purchase. I should have headed the warnings in the reviews online. More

by syd.jones1231 Verified Customer Verified Customer

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Fast and efficient! These guys took care of me as a same day walk-in for my first year check up on my Hybrid RAV4 and I was in & out in under an hour. These guys took care of me as a same day walk-in for my first year check up on my Hybrid RAV4 and I was in & out in under an hour. More

by m.bricker Verified Customer Verified Customer

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Anthony Sullivan is an excellent rep. The time he quoted me was spot on! Your team is amazing! They were dealing with extra customers in the service department due to another location bei The time he quoted me was spot on! Your team is amazing! They were dealing with extra customers in the service department due to another location being out of power. I am very happy with this team! More

by CJBAKER0413 Verified Customer Verified Customer

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I have always been happy with my service here, However, this time was not the best experience. At the time of check-in, I was not told that there was a $90 diagnostic fee to check my AC. My only other ser this time was not the best experience. At the time of check-in, I was not told that there was a $90 diagnostic fee to check my AC. My only other service was an oil change and tire rotation and I was told it would be an hour and a half. It turned into 2 1/2 hours, and I missed a subsequent appointment. More

by cropamemory Verified Customer Verified Customer

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Anthony was great to work with. Service was completed satisfactorily. Wii be glad to use again. Service was completed satisfactorily. Wii be glad to use again. More

by crlaw45 Verified Customer Verified Customer

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Excellent service! Anthony, the service manager, is always helpful and ensures mission success! Cobb County Toyota hits the mark every time. Anthony, the service manager, is always helpful and ensures mission success! Cobb County Toyota hits the mark every time. More

by ramse45 Verified Customer Verified Customer

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The service advisors communicate well and let you know what is needed for your vehicle. what is needed for your vehicle. More

by clay.willett Verified Customer Verified Customer

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Excellent customer service and speedy service. Anthony is very knowledgeable and friendly and follow-ed up to make sure vehicle was still good. Anthony is very knowledgeable and friendly and follow-ed up to make sure vehicle was still good. More

by JAX Verified Customer Verified Customer

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the previous service, they forgot to reset the oil change, I had to return a few days later to have them do it because the truck continued sending messages that it was not done. On this occasion, I change, I had to return a few days later to have them do it because the truck continued sending messages that it was not done. On this occasion, I went for an oil change and they gave me a list that had to be checked, I accepted since they told me it would take between an hour and an hour and a half. I was there for 3 hours, but they forgot to put the sticker on when I should do the next oil change. Obviously I had to change my schedule with the customer who were waiting for me. More

by abreudan Verified Customer Verified Customer

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Anthony was very efficient in keeping me informed of what was going on with my car. Had a very annoying rattle in my dash (in addition to other services provided) which I know was hard to pinpoint -- but th was going on with my car. Had a very annoying rattle in my dash (in addition to other services provided) which I know was hard to pinpoint -- but they did, so now I can enjoy my car again! Only problem was a long wait -- but they were very busy. Thanks! More

by FERGIES1 Verified Customer Verified Customer

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