Anthony Rodriguez

Elder Ford of Tampa responded

Hi Shane, thank you for your feedback. I reached out directly and provided your purchase paperwork and warranty information, as well as clarification regarding FordPass. I followed up afterward to confirm that your concerns had been resolved, but unfortunately I haven’t heard back. I’d still really appreciate the opportunity to make sure everything has been fully addressed. Please reply to my email or contact me directly if there is anything that remains unresolved. If everything has been taken care of, I hope you’ll consider updating your review to reflect your experience with our efforts to resolve your concerns. Our goal is always to earn a 5-star experience and a customer for life. – Cheyenne Lightfoot Customer Experience Manager Elder Ford of Tampa