Anthony Rivas-Garcia
Anthony Rivas-Garcia at Findlay Kia Las Vegas

Anthony Rivas-Garcia | Page 7

Service

Findlay Kia Las Vegas

5325 West Sahara Ave
Las Vegas, NV 89146

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4.5
77 Reviews
4.5

77 Reviews

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77 Reviews of Anthony Rivas-Garcia

September 10, 2025

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Employee Rating

They stopped issuing courtesy cars and started giving out uber rides. Then they stopped giving out uber rides and started giving $15 uber vouchers so if your house is more than $15 away you have to pay. The More

by ashlyandcarlos
Service Price Transparency
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Recommend Dealer
No

September 10, 2025

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Anthony provided good service when zI brought my car in for service two days ago More

by LINDALEWISJAMES
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Recommend Dealer
Yes

Other Employees Tagged: Jorge Caro

September 06, 2025

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he was very polite ans helpful and took the time to listen if i had any questions or concerns. More

by T.HARRISON3
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Recommend Dealer
Yes

Other Employees Tagged: Justin Mize

Sep 06, 2025

Findlay Kia Las Vegas responded

Thank you for your kind words! We’re so glad to hear that our team member took the time to listen and address all your questions and concerns. Providing polite, helpful service is always our goal, and we appreciate you recognizing it.

September 05, 2025

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I worked with Nick and he could have been more understanding. I traveled 2 hours to my appointment and I was 30 minutes early. He didn’t seem to care when he told me it would be a 3.5 hour wait fo More

by Rebecca
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Recommend Dealer
Yes

Other Employees Tagged: Alec Crockett, Justin Mize , Nick Manning

Sep 06, 2025

Findlay Kia Las Vegas responded

We sincerely apologize for the lack of communication about the wait time and for the frustration it caused, especially after you traveled two hours and arrived early. You deserved clearer expectations and more understanding, and I’m sorry we didn’t deliver that. We’ll be addressing this with our team so guests are better informed moving forward. We’d appreciate the chance to provide you with a smoother, more respectful experience in the future.

September 05, 2025

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I had an appt for oil change. Took 2.5 hours, and then they had me sit for 40 minutes after it was done, didn’t bother coming to tell me. Went to drive home and the tire warning l More

by KIADRIVER1326
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Justin Mize

Sep 05, 2025

Findlay Kia Las Vegas responded

Hello, I want to sincerely apologize for the experience you described. What you went through is absolutely not the standard of care or workmanship we expect from our team, and I completely understand your frustration with the time, cost, and inconvenience this has caused you. We take your concerns very seriously and would like the opportunity to review what happened with your vehicle. If the oil housing and washers were installed incorrectly, that is unacceptable, and I want to make sure we address it directly with our team. While I understand you had your local mechanic make the repairs, if you had given us the chance, we would have worked to resolve these issues for you. We value your trust, and we'd like the opportunity to regain it by assisting you further. Please reach out to me directly so we can discuss what the next step might look like. 702-982-4548

Sep 05, 2025

Findlay Kia Las Vegas responded

We’re very sorry to hear about the trouble with your oil loss and completely understand why making the hour-long drive wasn’t possible in that situation. An oil change should never have resulted in this kind of stress, and we sincerely apologize that your experience fell so far short of expectations. Not being able to get through on the phone only added to your frustration, and that’s not the level of service we want to provide. That said, we would truly value the chance to earn your trust back. If you’re willing, we’d love the opportunity to take care of you and show you the service experience you should have had the first time. Please reach us by email at caquino@findlayauto.com, thank you.

Sep 05, 2025

KIADRIVER1326 responded

It’s an hour drive over the mountain to your dealer. As I was actively losing oil, that drive wasn’t possible. In addition - when the experience of a simple oil change is as horrifically bad as this - why would I bring my car back? I’ve also tried calling twice now, only to be put into voicemail.

September 02, 2025

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My simple oil change while I waited, with an appointment, and two children, took 3 hours. Nobody checked on me, I had to keep asking for updates. People came and left while I waited, not including having to More

by KIADRIVER1326
Service Price Transparency
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Recommend Dealer
No
Sep 05, 2025

Findlay Kia Las Vegas responded

We’re truly sorry to hear about your recent visit and the frustrations you experienced. Waiting that long, especially with children, without proper updates is unacceptable, and we should have done much better in communicating with you. The concerns about your tire pressure and oil change counter not being reset are also concerning, and we apologize for those oversights. This is not the level of service you should expect from us, especially since you’ve had better experiences here in the past. We’d love the chance to regain your trust and ensure your vehicle is corrected properly—please let us know when it’s convenient for you to bring it back so we can make this right. 702-982-4548

September 01, 2025

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Very professional, & did extra work on the recall, I would recommend moves in the lobby if possible More

by NONE25
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Recommend Dealer
Yes

Other Employees Tagged: Alec Crockett , Noah Alonso

Sep 06, 2025

Findlay Kia Las Vegas responded

Thanks for the kind words! We’ve got free popcorn in the lobby—movies next? Just don’t get too distracted while we service your car!

August 31, 2025

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They work fast to get the job done to get you to where or what you need to do in a timely manner! More

by Skylar L.
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Recommend Dealer
Yes

Other Employees Tagged: Alec Crockett , Noah Alonso, Dylan Bauer, Savannah Sinderson, Joshua Youngblood, Allison

Sep 06, 2025

Findlay Kia Las Vegas responded

Thank you for the kind words! We’re glad our team could get you back on the road quickly and help you stay on schedule.

August 31, 2025

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Great communication and very good service. Anthony was wonderful and very patient with us. Definitely recommend Findlay Kia Las Vegas More

by NIOUSHA.TORK
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Recommend Dealer
Yes
Sep 06, 2025

Findlay Kia Las Vegas responded

Thank you for the kind words! We’re so glad Anthony could provide excellent service and patience—truly appreciated!

August 31, 2025

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They have always been very helpful and have endeavored to provide the top level of service to me when I am there. More

by jccraw4d
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Recommend Dealer
Yes
Sep 06, 2025

Findlay Kia Las Vegas responded

Thank you for your continued trust! We’re thrilled to hear our team consistently provides top-level service for you.

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