Anthony Rivas-Garcia | Page 3

Anthony did a great job in communicating with me and making sure all my needs were met and taken care of he has great customer service and is always has a good attitude in helping the whole staff ackno making sure all my needs were met and taken care of he has great customer service and is always has a good attitude in helping the whole staff acknowledge me and has ask me if I had been helped More

by Lucyruiz23 Verified Customer Verified Customer

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Let’s start with the engine was burning oil, which is a common issue with Kia’s near the year that I had but Kia refused to fix it for free. Six months ago we were told that it needed a new engine and that common issue with Kia’s near the year that I had but Kia refused to fix it for free. Six months ago we were told that it needed a new engine and that it would cost $5000..00. I did not want to put that much money into a car with so many miles so I was told by a mechanic that it was still drivable as long as we put in oil every two weeks, which is what we did. Six months later, the engine starts acting up again and now we’re told it’s $7500.00 to fix it. When asked if we would be interested in using it as a trade in I asked how much they would give me. Cole told me he’d get back to me within an hour with an amount and I never heard back from the guy again. I ended up paying them over $200.00 for their service exam and proceeded to take it to another dealership for a trade-in. Anthony was pleasant to deal with, but I often feel like I get a different story depending on who I’m talking to at that dealership. More

by KIADRIVER1326 Verified Customer Verified Customer

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They don’t offer a loaner car if you have to leave your car over night for the factory recall. car over night for the factory recall. More

by Hamid Rahmati Verified Customer Verified Customer

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Organized and efficient. I never have a problem scheduling a service within a reasonable time frame. I never have a problem scheduling a service within a reasonable time frame. More

by GINAJENNERMAN Verified Customer Verified Customer

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Fui por una simple revisión de luces y cambiaron otra pieza que nada que ver con eso sin avisarme y sin mi consentimiento y ahora el vehiculo tiene problemas y antes estaba perfecto pieza que nada que ver con eso sin avisarme y sin mi consentimiento y ahora el vehiculo tiene problemas y antes estaba perfecto More

by BLANCA Verified Customer Verified Customer

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Very helpful people, works with you and explains the details. Opens on Saturdays with desent hours details. Opens on Saturdays with desent hours More

by LKLLOSTINLASVEGASS Verified Customer Verified Customer

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Anthony made the visit easy. Very helpful and friendly. I would come see him again Very helpful and friendly. I would come see him again More

by DREAMHOMESBYDARSHANAA Verified Customer Verified Customer

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Not enough mechanics, they take forever to do simple work, over priced, its all about the money instead of customer satisfaction, almost had to wait a week and a half just to gat a diagnosea, A few mo. work, over priced, its all about the money instead of customer satisfaction, almost had to wait a week and a half just to gat a diagnosea, A few mo.ago had my transmission flushed a 2wks later car started shaking when shifting to 2nd and 2rd gear as an Uber driver I couldn't afford to keep my car for almost 2wks forr something that takes a few hrs to a day to address so I had to go pick my car up , issue still exist very disappointed and dissatisfied even tho the Anthony said it would take 4 days he then said he need another wk do address the issue More

by Big D Verified Customer Verified Customer

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Findlay KIA has an excellent service team! I highly recommend them for servicing your car. I highly recommend them for servicing your car. More

by nicholsja77 Verified Customer Verified Customer

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Always available and willing to help. The dealership is clean so you don’t mind waiting for your car. The dealership is clean so you don’t mind waiting for your car. More

by DEEDEESTIGAR1 Verified Customer Verified Customer

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