Anthony Pham

Great service just wished they had explained the amount of the payment much sooner before driving vehicle of the payment much sooner before driving vehicle More

by D76221 Verified Customer Verified Customer

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Absolutely welcoming with no pressure. Great team worked very well with us and went home with a new bronco Great team worked very well with us and went home with a new bronco More

by 4tc356 Verified Customer Verified Customer

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Anthony was very good to work with. The follow-up after we picked up the vehicle was not well. We didn’t get phone updates on the status of vehicle registration. It took over a week to The follow-up after we picked up the vehicle was not well. We didn’t get phone updates on the status of vehicle registration. It took over a week to resolve the issue. More

by stefan50 Verified Customer Verified Customer

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Very helpful and understanding. Took the time to explain things in thorough detail while I was running on no sleep. Took the time to explain things in thorough detail while I was running on no sleep. More

by Xavier K Verified Customer Verified Customer

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Working with Empire Ford was ok. We negotiated a deal I was happy with on the Bronco I wanted However, customer service to get care registered, plated, and picked up was not great. We negotiated a deal I was happy with on the Bronco I wanted However, customer service to get care registered, plated, and picked up was not great. It was around the holidays so this could have been a factor. However, they were slow to respond, were not quick to return calls and almost didn't get car delivered by appointed date (right before I had to travel for 2 weeks.) They did not make the transaction easy in the end. Once they had money, customer serviced dropped until I had to pressure a manager. Home delivery was not an option unfortunately. More

by bradfordstoesser Verified Customer Verified Customer

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