Anthony Morelli | Page 18

Salesperson lacked any customer service. Provided no product knowledge. Took almost 6 hours from meeting to delivery. Salesman constantly made inappropriate and unprofessional comments. The finance m product knowledge. Took almost 6 hours from meeting to delivery. Salesman constantly made inappropriate and unprofessional comments. The finance manager, Earl was main reason we stayed and purchased. We have had similar experiences with service department with previous vehicle. More

by Melindajadams Verified Customer Verified Customer

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Anthony is always top notch! Best service and loving my new ride. Anyone looking for a GMC this is the place to go! Third Yukon with Anthony and won’t shop anywhere else. new ride. Anyone looking for a GMC this is the place to go! Third Yukon with Anthony and won’t shop anywhere else. More

by EKM1382 Verified Customer Verified Customer

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Great service, answering all questions about the vehicle, understanding what you’re looking for and where I will be comfortable at. One of the best things that I saw was everyone was on their tiptoes and hel understanding what you’re looking for and where I will be comfortable at. One of the best things that I saw was everyone was on their tiptoes and helped each other. I truly appreciate everyone’s help and understanding the vehicle. More

by JAVIERG1025 Verified Customer Verified Customer

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I had 2 salesmen. I had 4 different finance guys. While signing the papers I noticed $4k they added. I asked about it. It was for the extended warranty. They never asked me if I wanted it, just added it signing the papers I noticed $4k they added. I asked about it. It was for the extended warranty. They never asked me if I wanted it, just added it in. NOTHING was explained to me. I was far from happy. Anthony tried blowing me off. I didn’t receive the rebates as promised. But got that fixed. The truck, well that’s another story. The molding inside is coming off on passenger door. The air conditioner is loud, the steering wheel is crooked and the light on headliner wasn’t attached to roof of truck. For $41k financed for a Canyon Elevation, I’m not 100% happy. More

by ANGELABARTON1015 Verified Customer Verified Customer

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Great visit from the moment we walked on the lot. Very attentive and willing to help. Happy with our purchase, definitely would recommend to friends and family. attentive and willing to help. Happy with our purchase, definitely would recommend to friends and family. More

by VRO4 Verified Customer Verified Customer

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Everything went as we discussed on the phone prior to me going to the dealership. Totally upfront with the cost of the new GMC truck and trade in of my old truck going to the dealership. Totally upfront with the cost of the new GMC truck and trade in of my old truck More

by MARCUSDEAL2123 Verified Customer Verified Customer

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This dealership is friendly and kind. They help you find what you are looking for and work with you to keep it in your budget. We have bought two vehicles from here and will probably return again soon. what you are looking for and work with you to keep it in your budget. We have bought two vehicles from here and will probably return again soon. More

by ROSIE Verified Customer Verified Customer

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Really good at selling the car, and awful follow through and service. We had the truck for 36 hours before the engine failed. They can’t figure it out yet and have to have an engine specialist check the car and service. We had the truck for 36 hours before the engine failed. They can’t figure it out yet and have to have an engine specialist check the car. This has been a disaster in the making. More

by NGOHARKHAY Verified Customer Verified Customer

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Always great service! They are always professional and caring. I have purchased two vehicles from the dealership and have used the service department for all my vehicle nee They are always professional and caring. I have purchased two vehicles from the dealership and have used the service department for all my vehicle needs. More

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Correcting an issue Hats off to Jason Beck who personally saw to it that my truck (prior issues) was taken care of and returned to me in a timely manner. I am not going t Hats off to Jason Beck who personally saw to it that my truck (prior issues) was taken care of and returned to me in a timely manner. I am not going to sugar coat it and say everything has been a 10 at Beck Masten but when you have an owner who steps up to the plate like Jason did. THAT'S CUSTOMER SERVICE!!!.......................now to find my wife an Enclave lol. More

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