Anthony Kemper | Page 8

I purchased a vehicle from this dealership at the end of April 2022. Our experience was awful. The person who helped us in the finance dept was inexperienced in his position, to the point that our bank was April 2022. Our experience was awful. The person who helped us in the finance dept was inexperienced in his position, to the point that our bank was concerned about the transaction. This dealership made what was supposed to be a fun experience getting a new car for my birthday into a complete headache. My husband and I could not get out of the dealership fast enough when the sale was complete. Had we not gotten so far into the buying process and been at the dealership for over 3 hours we would have said forget it and gotten a car elsewhere . After leaving I received an email about leaving a review on my experience. I was honest about our awful experience . I had to return to the dealership by myself two weeks later to have a feature added to my car that I had paid for at the initial sale, and I stopped in sales to get a second set of keys at no cost that I was promised. Not only had they not ordered the extra set of keys for me, the person who helped me in the sales department told they changed their mind on giving me a 2nd key at no cost because I shared my negative review online. I was told that I could get my key at no cost only if my review was removed. The sales person was rude and treated me horribly and it was the worst example of customer service that I have ever experienced. When a customer is treated poorly and you don’t want to hear about their experience don’t ask. Buyer beware when investing time and money into buying a vehicle skip Jeff Belzers in Lakeville MN. There are plenty of other car dealerships who will treat you nicely and appreciate you as their customer. More

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sales staff helpful on locating vehicles and very quick on email returns. purchase procedure went smooth and every detail fully covered so every question fully answered on email returns. purchase procedure went smooth and every detail fully covered so every question fully answered More

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I was very worried that a Kia would not come in before the end of my lease. My salesman John Meyer was great! He was in contact with me & kept me updated. the end of my lease. My salesman John Meyer was great! He was in contact with me & kept me updated. More

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John salesman was great. Accessories guy had something better to do than help me. Finance guy was ok but I had to wait over a hour for a interest rate that was too high. If J Accessories guy had something better to do than help me. Finance guy was ok but I had to wait over a hour for a interest rate that was too high. If John wasn’t so good I would have walked out after meeting with the accessories guy. More

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Robert was great! Went In with my options and came out with what I expected. Went In with my options and came out with what I expected. More

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Super nice and kind people helped you with everything. Would recommend this place to anyone thinking about buying a car. Would recommend this place to anyone thinking about buying a car. More

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The salesmen David Petryszyn was very helpful in making sure I was able to get my new vehicle. I appreciated him staying on top of things and giving me updates. All the people were great to work with and sure I was able to get my new vehicle. I appreciated him staying on top of things and giving me updates. All the people were great to work with and the guy who showed me how to use all the technology in my new car was great too!! More

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Friendly employees. Competitive pricing. Decent inventory. Not very flexible regarding purchase, wouldn’t except out of state check so essentially required to finance. Competitive pricing. Decent inventory. Not very flexible regarding purchase, wouldn’t except out of state check so essentially required to finance. Financing terms below average. Several hassles in taking possession including being issued the incorrect temp registration. Correctly promptly, but a hassle and inconvenience no less. Service department handled installs of accessories well, including scheduling and communication of status. More

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Dan Chapman was stellar to work with along with Paul Johnson, Ethan Spindler, and Anthony Kemper. This is my second time trading in and purchasing a new car from Dan. He's super easy to work with and al Johnson, Ethan Spindler, and Anthony Kemper. This is my second time trading in and purchasing a new car from Dan. He's super easy to work with and all the other staff is wonderful. More

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Everyone I encountered was so kind and helpful! I really appreciate the no haggle pricing too. I went to the dealership looking for a used Jeep and left with a new Blazer. Mark was very accommodati I really appreciate the no haggle pricing too. I went to the dealership looking for a used Jeep and left with a new Blazer. Mark was very accommodating to my indecisiveness More

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