Anthony Bonina | Page 16

Scammed! Untrustworthy! Purchased(October 2021) a used car for my daughter who is a freshman at Kent University. I explained to the salesman my daughters sit Untrustworthy! Purchased(October 2021) a used car for my daughter who is a freshman at Kent University. I explained to the salesman my daughters situation and that I was in Minnesota so I needed someone to trust. He said he had two daughters of his own and would take care of her. The salesman Tom said the vehicle went through a full inspection and that everything on the vehicle that need repairs was done. He listed all of the items they fixed. Bottom line...not true. Car broke down DAYS later. First time they fixed(Starter) I bought new battery cause battery was old and weak.. Then again WEEKS later(rear axel bearing). Wouldn't fix it. Took to a Firestone in Akron for repairs and a inspection and the struts are original and have failed, the intake and valve covers were leaking profusely. Firestone was HALF the cost to repair! Talked to salesman Tom, nothing he would do. The wheel bearings on both sides of the rear axel were bad and caused all the dash lights to come on. The car was a $7000 Toyota Highlander. Repairs so far total over $3000. When I visited our daughter a few MONTHS later I took the car for an oil change. Tranny lines were rusted through and leaking. I brought it to Toyota of Kent and asked to trade it back in for something else and they only would give me $500. I asked to speak to Management and they would not even talk to me. They were in the next office! More

by JEFFREYJUNGWIRTH Verified Customer Verified Customer

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Great experience and Great price they amazing and make process really smooth they goes above and beyond for his customer and try to help as much as possible great service and stuff process really smooth they goes above and beyond for his customer and try to help as much as possible great service and stuff More

by ZIRHET Verified Customer Verified Customer

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Everything was going really well they communicated effectively and efficiently and I thought the price was fair on the trade and the new vehicle. I was extremely disappointed that when they did not pr effectively and efficiently and I thought the price was fair on the trade and the new vehicle. I was extremely disappointed that when they did not provide a manufacturers manual on the 22 Land Rover that I purchased there and offered no assistance with obtaining one for me. More

by VALERIE.CLARK54 Verified Customer Verified Customer

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Have been a fan of this dealership for over 20 years, and it continues under new ownership. The staff is friendly, courteous and knowledgeable in the sales and service departments. Would not consider going it continues under new ownership. The staff is friendly, courteous and knowledgeable in the sales and service departments. Would not consider going elsewhere! More

by WGDEAN3201 Verified Customer Verified Customer

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From the day I purchased my Rav 4 here in 2016 to the present, I have always had a great experience with this dealership. I can always rely on the service team to give me good advice as to what needs to present, I have always had a great experience with this dealership. I can always rely on the service team to give me good advice as to what needs to be done when I bring my car in for its regular maintenance and servicing. Love my car and appreciate the honesty, respect and support I have always been shown. Teri Moran More

by TREAMORAN Verified Customer Verified Customer

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Tyler was a huge help! Awesome people to work with and great knowledge of the vehicles. Awesome people to work with and great knowledge of the vehicles. More

by JARYNHEISER1 Verified Customer Verified Customer

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Everything was great from the sales to the finance part. Gary was very helpful and made sure I got what I wanted Gary was very helpful and made sure I got what I wanted More

by SHANESACHER6 Verified Customer Verified Customer

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Easy to work with, did everything over the internet as I'm an hour away. Would definitely recommend them. I'm an hour away. Would definitely recommend them. More

by LITMAN414 Verified Customer Verified Customer

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They had a car that I wanted at a fair price and didn’t pressure me to buy it. pressure me to buy it. More

by DAVID57 Verified Customer Verified Customer

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Upfront honest and they made the deal happen. Gary was awesome to work with! Thanks Gary was awesome to work with! Thanks More

by BM458111 Verified Customer Verified Customer

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