Great customer service from Ron always takes good care of
our car! Appreciate him so very much! Thanks for everything!
our car! Appreciate him so very much! Thanks for everything!
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by jessicalujan411
Service Price Transparency
Other Employees Tagged:
Ron
Mar 02, 2026 -
Lexus of Santa Fe responded
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Lexus of Santa Fe! Feel free to reach out to us if you need anything. Have a wonderful day.
Quality service, quality dealership, and fast service.
No xx, and very knowledgeable about my vehicle and my service plan. I will not go anywhere else again.
No xx, and very knowledgeable about my vehicle and my service plan. I will not go anywhere else again.
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by lily
Service Price Transparency
Feb 28, 2026 -
Lexus of Santa Fe responded
Hi Lily, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lexus of Santa Fe. If you have any further questions, please don't hesitate to reach out!
Professional courteous and prompt it was a pleasure
having my car serviced at Lexus of Santa Fe
having my car serviced at Lexus of Santa Fe
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by danthree
Service Price Transparency
Feb 21, 2026 -
Lexus of Santa Fe responded
Hello, we really appreciate your positive review! We hope you have a great day!
Best place for vehicle service: Professional service
staff makes the you feel comfortable that your car is going to be taken care of. The atmosphere of the waiting area is cool and warm.
staff makes the you feel comfortable that your car is going to be taken care of. The atmosphere of the waiting area is cool and warm.
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by Seco13
Service Price Transparency
Feb 21, 2026 -
Lexus of Santa Fe responded
Hi, thank you for taking the time to leave a review for us at Lexus of Santa Fe. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
I met with Joseph he was polite and told me all what they
were doing…… I also want to thank Brian the service manager for doing an outstanding job with my car and helping me with a loaner since I am 2.5 hrs
were doing…… I also want to thank Brian the service manager for doing an outstanding job with my car and helping me with a loaner since I am 2.5 hrs …. Next time I can wait …. I hope next time I go back Joseph can help me with my car …. I feel comfortable and I know he is honest … thanks for everything…Lydia
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by brittblaze.lmg
Service Price Transparency
Feb 01, 2026 -
Lexus of Santa Fe responded
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. If you have any further questions, please give us a call. We're always happy to help!
Kailei Radtke, Service Advisor, was very efficient,
professional, and personal during my recall appointment. I also asked her to have the service technician check a tire that consistently lost air. Not
professional, and personal during my recall appointment. I also asked her to have the service technician check a tire that consistently lost air. Not only did they check the tire, but they also did a much more thorough check of the car. Kailei kept me informed throughout my wait and quickly arranged a courtesy car for a day until the dealership received a replacement tire for the damaged one. Brian Brannan, Service Manager, was very patient, professional, and efficient in answering my questions about my Platinum Service Agreement.
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by Don Burrows
Service Price Transparency
Other Employees Tagged:
Kailei Radtke
Feb 01, 2026 -
Lexus of Santa Fe responded
Hello Don, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
Always pleasant and courteous on phone and in person.
Ready to answer any questions you might have
Ready to answer any questions you might have
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by pyottilynch
Service Price Transparency
Jan 24, 2026 -
Lexus of Santa Fe responded
Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Professional, polite, productive, positivity, perfection
and proud, pleasurable, praiseworthy, profound, phenomenal, pampering, perfection, prompt service
and proud, pleasurable, praiseworthy, profound, phenomenal, pampering, perfection, prompt service
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by srettig
Service Price Transparency
Jan 17, 2026 -
Lexus of Santa Fe responded
Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.
My visit to the Lexus service department was great, the
associate was very knowledgeable helpful and friendly.
associate was very knowledgeable helpful and friendly.
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by magdalena.rascon.3545
Service Price Transparency
Other Employees Tagged:
Kailei
Jan 15, 2026 -
Lexus of Santa Fe responded
Hi, we're happy you found our staff to be so supportive during your experience here at Lexus of Santa Fe. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Had a good experience with the service department.
They did what I asked and gave me a car wash too!
They did what I asked and gave me a car wash too!
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by Bss9878
Service Price Transparency
Jan 15, 2026 -
Lexus of Santa Fe responded
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!