76 Reviews
Write a Review76 Reviews of Ann Smith
September 20, 2019
PURCHASED A NEW CAR ONLINE ONCE I DETERMINED I WANTED TO PURCHASE A NEW HYUNDAI IONIQ I USED A NUMBER OF ONLINE SEARCH WEBSITES (FOUND AUTO TRADERS TO BE THE BEST). FROM THE DE ONCE I DETERMINED I WANTED TO PURCHASE A NEW HYUNDAI IONIQ I USED A NUMBER OF ONLINE SEARCH WEBSITES (FOUND AUTO TRADERS TO BE THE BEST). FROM THE DEALERS PARTICIPATING ACROSS THE UNITED STATES NAPLETON'S PRICE WAS SIGNIFICANTLY LOWEST. I THEN CONTACTED RICK CUNNINGHAM THE SALES MANAGER BY PHONE, NEGOTIATED THE DEAL (NO HAGGLING!!)-WE CAME TO AGREEMENT WITHIN MINUTES! THEN PROCEEDED WITH EXCHANGING INFORMATION ie. LENDER, INSURANCE, METHOD OF PICKING UP (I LIVE IN FT MYERS FL-THEIR DEALERSHIP IS IN AURORA, IL). I FLEW INTO CHICAGO O'HARE AND WAS PICKED UP BY A SUPER EMPLOYEE AND NICE GUY NAMED CHUCK-HE DROVE ME 30 MILES BACK TO THE DEALERSHIP. I MET WITH RICK WHO HANDED ME OFF TO A SALESMAN TO CONSUMATE THE DEAL-THEIR TOP SALESMAN JORDAN KABRANOV. HE WENT OVER EVERYTHING, PROGRAMMED THE ONBOARD COMPUTER AND LINKED WITH MY PHONE AS WELL AS TOOK CARE OF FINALIZING THE SALES PORTION-THEN I WAS TRANSFERRED TO THE FINANCE MANAGER-OMAR WHO DID A NICE JOB CLOSING OUT MY PURCHASE. THE ENTIRE TIME AT THE DEALERSHIP WAS UNDER 45 MINUTES!!! THEN AS I WAS WALKING OUT THE DOOR I MET AL (WHO I THINK WAS THE GENERAL MANAGER) I CONVEYED HOW GRATEFUL I WAS FOR THE FANTASTIC SERVICE AND PROFESSIONAL TREATMENT I WAS AFFORDED. THIS IS MY 4TH VEHICLE PURCHASED ON LINE-THE OTHER THREE WERE VERY GOOD ALSO-BUT NAPLETON STOOD OUT AS THE BEST! I'M SURE ANYONE WOULD RECEIVE THE SAME SERVICE I DID.. More
Other Employees Tagged: Jordan Kabranov, Omar Colon, Al Abbas, Richard Cunningham , MY PICKUP DRIVER CHUCK-LOVED THIS GUY!!
May 28, 2019
My new car This was the easiest, most comfortable experiences i have Ever had walking into a dealership. I was Very nervous and scared but Nizar took that all aw This was the easiest, most comfortable experiences i have Ever had walking into a dealership. I was Very nervous and scared but Nizar took that all away, making it very easy for me to do what i needed To do to get myself in the right car More
Other Employees Tagged: Nizar Assria
May 19, 2019
Great experience! Nizzar made sure I felt at home. Nizar was great! He worked hard at helping me getting my new car. I would highly recommend Nizzar!! Great experience!! Please ask for Niar, you won't Nizar was great! He worked hard at helping me getting my new car. I would highly recommend Nizzar!! Great experience!! Please ask for Niar, you won't regret! More
Other Employees Tagged: Al Abbas, Richard Cunningham , Nizar Assria, Keayana Gaona, Aneisha Landrum
April 15, 2019
Great deal on MKZ I was looking for this car for months. I saw one show up at Napletons Valley Hyundai and I drove over an hour from the city. Met Nizar and he did a I was looking for this car for months. I saw one show up at Napletons Valley Hyundai and I drove over an hour from the city. Met Nizar and he did a great job More
Other Employees Tagged: Al Abbas, Richard Cunningham , Nizar Assria, Keayana Gaona, Aneisha Landrum
April 13, 2019
found the right car i was in for service today and started looking at some new cars. i was on the market but not ready to purchase. Nizar helped me out and showed me th i was in for service today and started looking at some new cars. i was on the market but not ready to purchase. Nizar helped me out and showed me the new Santa Fes. He made me feel so comfrotable that i eneded up buying it now. Great job and thank you. More
Other Employees Tagged: Al Abbas, Richard Cunningham , Nizar Assria, Keayana Gaona, Aneisha Landrum
April 04, 2019
Rob Walen helped get us out of a rut of 7 Caddys in a row. Robert (Rob) Walen provided excellent explanations of the new 2019 Hyundai Sonata car lines and features plus reviewed model differences, packages and Robert (Rob) Walen provided excellent explanations of the new 2019 Hyundai Sonata car lines and features plus reviewed model differences, packages and pricing deals.When we went for a test ride, he put my wife at ease as she drove the new car explaining all the safety and comfort options in the car we were thinking of buying and before you know it,Rob had gotten us all the best deals he could with a few additional perks.Ron gets the most credit for putting up with "Grumpy" as a first line of defense which cushioned the blows I dished out as the purchasing process went on.At the end,we are so happy that Rod took the time to do everything we asked for in getting us out of our 7th Cadillac in a row and into a much nicer quality car as this Sonata Limited is at a much more quality standard than Cadillac is today at almost 50% less cost.Thanks Rob...You are great!👍 More
Other Employees Tagged: Rick Cunningham
March 28, 2019
Back to Hyundai I have owned a Hyundai before and I moved to Honda and immidiatly regretted it right after the purchase. Now I am back to Hyundai and I am very happy I have owned a Hyundai before and I moved to Honda and immidiatly regretted it right after the purchase. Now I am back to Hyundai and I am very happy again. Nizar did a great job. Very straight forward and professional. More
Other Employees Tagged: Al Abbas, Richard Cunningham , Nizar Assria, Keayana Gaona, Aneisha Landrum
February 22, 2019
Success Sale went smooth with great sales team . Would recommend this dealer ship to all my friends . Everyone was very friendly and proffesional. I would buy Sale went smooth with great sales team . Would recommend this dealer ship to all my friends . Everyone was very friendly and proffesional. I would buy another Hyundai car from them again. More
Other Employees Tagged: Al Abbas, Richard Cunningham , Nizar Assria, Keayana Gaona, Aneisha Landrum, Brittany McClellan
February 07, 2019
Great experience! I went in to the dealership, it was a super easy no hassle experience! I would recommend Nizar Assyria to any of my friends and family in need of purc I went in to the dealership, it was a super easy no hassle experience! I would recommend Nizar Assyria to any of my friends and family in need of purchasing a new or used vehicle. Everything was explained well with no hidden fees! More
Other Employees Tagged: Al Abbas, Richard Cunningham , Nizar Assria
January 30, 2019
Used car Ann Smith was the first person to call me from the internet when I seen a vehicle that I interested in. Ann was very nice on the phone, so I went into Ann Smith was the first person to call me from the internet when I seen a vehicle that I interested in. Ann was very nice on the phone, so I went into the dealership. Jordon my sales man was very nice to work with, he went out of his way in finding me a nice Tuson for my wife and he did just that. John the finance manager was very nice in going over everything on the paper work and even getting me a nice warrenty on the vehicle, very nice person to deal with. They are a good dealership to deal with from sales to service and they take pride in the work they do in the shop. When they see you come in for service they will say "Hi" to you. I enjoy seeing them as well. Thanks for the help you gave to me and my wife... More
Other Employees Tagged: Jordan Kabranov , John, finance manager, 5 star as well !

