Andy Stanley
Andy Stanley at Mall of Georgia Ford
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Andy Stanley

Sales Professional

Mall of Georgia Ford

4525 Nelson Brogdon Blvd
Buford, GA 30518

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4.4
106 Reviews
4.4

106 Reviews

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106 Reviews of Andy Stanley

November 14, 2024

Dealership Rating
Employee Rating

They Took me in answered my questions. They gave me a time when done. Finished on time. More

by Eromt
Recommend Dealer
Yes
Nov 15, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience! We're glad to hear that our team was able to assist you and complete your service on time. We truly appreciate your feedback and look forward to serving you again in the future!

November 08, 2024

Dealership Rating
Employee Rating

Good service I enjoyed purchasing my car there. They were fast one of my best car buying experiences and the set department gets my car in and out they always find the problem More

by Kathy44676
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jeff Wessels

Nov 11, 2024

Mall of Georgia Ford responded

Thank you for sharing your experience! We're thrilled to hear that your car-buying experience was one of the best and that our service department has consistently met your needs. Speed and efficiency are important to us, and we're glad we could provide that for you. We look forward to serving you again in the future!

November 08, 2024

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Employee Rating

Professional and attentive. Offered fair trade in. Car was washed, ready to go at pickup. More

by BARB.J.TALBOT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter

Nov 11, 2024

Mall of Georgia Ford responded

Thank you for your great feedback! We're so glad to hear that your experience was professional and attentive, and that you were satisfied with the fair trade-in offer. It's wonderful that your car was ready to go, clean and looking great at pickup. We appreciate your business and look forward to serving you again in the future!

November 03, 2024

Dealership Rating
Employee Rating

Sales guys in hurry . Customer service awful. Take more time to friend your guest. Please More

by jcone0973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 05, 2024

Mall of Georgia Ford responded

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We strive to provide excellent customer service and appreciate your input on the importance of taking the time to connect with our guests. Please reach out to Dragos Teodor at dteodor@vtaig.com, and he will be happy to address your concerns and work towards improving your experience. We value your insights and hope to have the opportunity to serve you better in the future.

October 26, 2024

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Employee Rating

Worst service dept ever. Rebuilt my transmission back in July of this year, still doing the same thing as before the rebuild. Brought it back to them said they can't find any More

by angekelley65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 30, 2024

Mall of Georgia Ford responded

We’re truly sorry to hear about your ongoing issues with the transmission and understand how frustrating it must be to feel unheard. Your experience is not the standard we strive for, and we want to ensure you receive the service you deserve. Please reach out to Fixed Ops Director David Blood at dblood@vtaig.com so we can review your situation in detail and work toward a resolution. Thank you for bringing this to our attention, and we hope to restore your confidence in our service.

October 24, 2024

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We like the pickup and delivery service Al from your house. It makes it very convenient and easy to take care of service needs More

by kwi826
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 25, 2024

Mall of Georgia Ford responded

Thank you for sharing your feedback! We’re so glad to hear that our pickup and delivery service made it easier for you to manage your service needs. Convenience is key, and we’re thrilled to provide an option that brings more ease to your experience.

October 20, 2024

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Employee Rating

Grate service on my sale and buying process I hope use this dealer soon on my next purchase More

by DAVID@DADACONTRACTORS.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Ashlynn Van Hees

Oct 23, 2024

Mall of Georgia Ford responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with our sales team. We look forward to assisting you with your next purchase and providing you with excellent service again. If you have any questions or need assistance in the future, don’t hesitate to reach out!

October 16, 2024

Dealership Rating
Employee Rating

Making an online appointment is timely and convenient. The front door pickup service is very helpful. More

by kwi826
Recommend Dealer
Yes
Oct 17, 2024

Mall of Georgia Ford responded

Thank you for your positive feedback! We're glad to hear that you found our online appointment system convenient and that our front door pickup service was helpful for you. We strive to make your experience as smooth as possible. If you need anything else, feel free to reach out!

October 11, 2024

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Employee Rating

Excellent service. The pick up and delivery is such a blessing to me as I’m a widow and hate to ask people to help me drop off car and pick it up. More

by melodiemoore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 14, 2024

Mall of Georgia Ford responded

Thank you for your lovely feedback! We're so glad to hear that our pick-up and delivery service has been a blessing for you. We understand how important convenience is, and it’s our pleasure to assist you. If you need anything else, please don’t hesitate to reach out. We’re here to help!

October 10, 2024

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Employee Rating

Very good service from the dealership, from the sales person all the way through the service department. Bought a new vehicle this summer and great follow up by everyone involved. More

by GSHUMEYKO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joshua Carter, Ashlynn Van Hees

Oct 11, 2024

Mall of Georgia Ford responded

Thank you for your fantastic review! We’re delighted to hear that you had a positive experience with both our sales team and service department. It's wonderful to know that our follow-up met your expectations after your new vehicle purchase. We appreciate your business and look forward to serving you again in the future!

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