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Andy Bustos
Andy Bustos at Russ Darrow Mazda of Madison

Andy Bustos | Page 10

Service Advisor

Russ Darrow Mazda of Madison

2302 W. Beltline Hwy.
Madison, WI 53718

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4.9
102 Reviews
4.9

102 Reviews

Write a Review

102 Reviews of Andy Bustos

March 14, 2025

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Andrew was great! The warranty repair was fast and great customer service at the Russ Darrow dealership! More

by MIKEHELLENBRAND
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Recommend Dealer
Yes
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Mar 17, 2025

Russ Darrow Mazda of Madison responded

Mike, Thank you for taking the time to share your thoughts on working with Andrew and our team. We're glad to hear we delivered such a great experience! Nick Zinniel nicholas.zinniel@russdarrow.com

March 11, 2025

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I was just in for oil change. They got it very fast. They went the extra mile to wash my car too. More

by BETH.WIEBUSCH
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Recommend Dealer
Yes
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Mar 11, 2025

Russ Darrow Mazda of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business, Beth, and look forward to your next visit. Nick Zinniel nicholas.zinniel@russdarrow.com

March 07, 2025

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We want to thank Russ Darrow Mazda for the loaner vehicle. It helped get us to our medical appointments. More

by MAGGIE.GILCHRIST58
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Ethan Her

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Mar 07, 2025

Russ Darrow Mazda of Madison responded

Maggie, it's great to hear that we were able to help you out! We are so glad that you were able to get your car serviced and make it to your medical appointments. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

February 18, 2025

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My key fob was stolen and I was in a panic. Andy reassured me the stolen fob will not be able to start the vehicle. He explained the process and made an turned an otherwise terrible situation i More

by Sharon polallis
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Trierweiler

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Feb 19, 2025

Russ Darrow Mazda of Madison responded

Thanks, Sharon, for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

February 15, 2025

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Great work! I really appreciate the awesome customer service and overall experience. Thank you so much! More

by VANESSA.
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nicholas Zinniel

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Feb 16, 2025

Russ Darrow Mazda of Madison responded

Thank you, Vanessa, for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

February 14, 2025

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Reliable and professional. I do wish every once in a great while they would offer a coupon for a free oil change. More

by STUARTAASE
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams

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Feb 16, 2025

Russ Darrow Mazda of Madison responded

Thanks, Stuart, for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

February 06, 2025

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I appreciate the kindness of the people working. And the good work that is done on my vehicle. More

by benignib
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Ethan Her

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Feb 07, 2025

Russ Darrow Mazda of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Mazda of Madison! Nick Zinniel nicholas.zinniel@russdarrow.com

February 02, 2025

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I have had a great experience dealing with everyone at Mazda, and I will recommend Mazda to my friends More

by TORRENCE.WATTS
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Workmanship
Service Time
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Recommend Dealer
Yes
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Feb 03, 2025

Russ Darrow Mazda of Madison responded

Thank you for the kind words for our team! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Nick Zinniel nicholas.zinniel@russdarrow.com

January 31, 2025

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VERY NICE EMPLOYEES AND VERY CLEAN AND I REALLY APPRECIATE THE SERVICES AND SNACKS ASLO NICE VEHICLES TO LOOK AT More

by PHILLYTLEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Leah Hoefling, Josh Hyams, Ethan Her

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Jan 31, 2025

Russ Darrow Mazda of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Mazda of Madison. We appreciate your business and hope to see you again soon! Nick Zinniel nicholas.zinniel@russdarrow.com

January 27, 2025

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Despite an unfortunate incident in the past, I was very pleased with the service received without charge this time. Andrew Bustos was very friendly, and didn't make me feel silly for having not noticed ear More

by SGHSKAY62
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jan 27, 2025

Russ Darrow Mazda of Madison responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Andrew and our team, and we look forward to working with you again. Nick Zinniel nicholas.zinniel@russdarrow.com

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