Andrey Alexander communicated with me frequently to keep
me apprised of the status of car delivery and helped streamline the entire purchasing process.
me apprised of the status of car delivery and helped streamline the entire purchasing process.
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by Realestatefinger
Jul 14, 2022 -
Fred Anderson Toyota of Charleston responded
Thank you for your great review! We're glad to have Andrey on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care!
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Andrew was super helpful and knowledgeable.
A pleasure to work with I would definitely recommend him for anything you need!
A pleasure to work with I would definitely recommend him for anything you need!
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by Torreyfry
Other Employees Tagged:
Robbie Nunnally
Jul 12, 2022 -
Fred Anderson Toyota of Charleston responded
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Had a great experience with Andreu!
He was so kind and attentive to my needs and what I asked for. Took care of the things in the car that needed attention!
He was so kind and attentive to my needs and what I asked for. Took care of the things in the car that needed attention!
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by Lawsonre1
Jul 08, 2022 -
Fred Anderson Toyota of Charleston responded
Thank you for writing about your visit with us! I am happy to hear that Andreu was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns.
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Professional, courteous and knowledgeable.
I was an out-of-town buyer and Andrey and Justin made it super easy. Thank you guys@
I was an out-of-town buyer and Andrey and Justin made it super easy. Thank you guys@
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by Keithwaldrip
Other Employees Tagged:
Justin Elrod
Jun 21, 2022 -
Fred Anderson Toyota of Charleston responded
Keith, thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I don’t write reviews often, but I felt that great
service should be recognized. After searching my local Jacksonville market for a new Toyota 4Runner Limited, I became exhausted with the typical deal
service should be recognized. After searching my local Jacksonville market for a new Toyota 4Runner Limited, I became exhausted with the typical dealer run around and inflated pricing premiums “due to demand”. In a last ditch effort, I reached out to Fred Anderson Toyota in Charleston, where my brother lives. It was a totally different experience!!! No pressure, just the facts from the beginning through delivery.
I first spoke with Devon in the internet department. Very helpful and walked through options and pricing available for both new and preowned that were available or soon to be available. Again, no pressure, just the facts and bottom line price without the games. Once we selected the vehicle, Andre took over. He couldn’t have been more helpful throughout the paperwork and delivery process. Great communication both telephone and text even after hours.
Justin handled the finances and registration. He also laid out options for extended warranty, financing and lease options. Although I did not opt for any additional options, there was no pressure and just the facts. Justin was extremely responsive with great communication as well.
The day of delivery finally arrived yesterday. We met the team in person for the first time. We arrived at about 5pm. The car and all paperwork were prepped and ready to go. Andre ran through a quick orientation of the vehicle that took about 30 min or so. We were on the road back to Jacksonville by about 5:30. A fast and professional 30 minute turn around.
Thanks for all of your help guys. I would highly recommend Andre, Justin and their team. This is how car buying should be.
Mark
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by Mrossjax
Jun 21, 2022 -
Fred Anderson Toyota of Charleston responded
Thank you for taking the time to write this great review. It's wonderful to hear that our team was able to provide you with a wonderful experience! We really appreciate this feedback and we will share it with them. If you have any questions or further needs, please don't hesitate to contact us or stop by for a visit.
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Andrey was extremely helpful without making us feel
pressured. Finance was objective about our coverage options.
pressured. Finance was objective about our coverage options.
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by rmleveille
Other Employees Tagged:
Robbie Nunnally
Jun 17, 2022 -
Fred Anderson Toyota of Charleston responded
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Andrew was super helpful and answered all of our
questions or would reach to find the answers if he did not know them.
questions or would reach to find the answers if he did not know them.
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by carllyness
Jun 14, 2022 -
Fred Anderson Toyota of Charleston responded
Thanks for your outstanding review, Carlly! I'm very happy to hear that Andrew was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
I came in to find a replacement vehicle - mine was
totaled in an accident. Alex met us at the door, and proceeded to walk us through all the available options after determining what we were looking fo
totaled in an accident. Alex met us at the door, and proceeded to walk us through all the available options after determining what we were looking for. He was very professional, competent, friendly, helpful, and within a short amount of time we found the perfect car! I am extremely pleased with both Alex and Justin, and will certainly be coming back again for future needs. Thanks guys!
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by marc.barrie
Other Employees Tagged:
Justin Elrod
May 25, 2022 -
Fred Anderson Toyota of Charleston responded
Thank you for providing us with feedback regarding your recent visit, Marc! Our team works hard to keep our customers coming back to Fred Anderson Toyota of Charleston and it’s great to hear of your continued business. Alex and Justin are wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have them on our team. We appreciate all of your kind words and thank you for returning to our dealership.
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Andrey called me weekly with the status of my ordered
car. He also spent a lot of time showing me the features of my new Rav hybrid
car. He also spent a lot of time showing me the features of my new Rav hybrid
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by Ljkoz17
May 24, 2022 -
Fred Anderson Toyota of Charleston responded
Thanks for this marvelous review and congratulations on your new car! We are so pleased that Andrey was able to provide you with such exceptional service. Enjoy your new Toyota RAV4 Hybrid!
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110
Andrey was very helpful and quick with getting us in and
out once we knew what car we wanted. He was great to work with.
out once we knew what car we wanted. He was great to work with.
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by ChristineM
Other Employees Tagged:
Justin Elrod
May 12, 2022 -
Fred Anderson Toyota of Charleston responded
Thank you so much for sharing your car shopping experience with us, Christine. We're happy to hear you were able to find what you were looking for, including fantastic customer service from Andrey and the rest of the Fred Anderson Toyota of Charleston team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future.
Best,
Steven Rhoads - GM | srhoads@anderson-auto.com I (843) 556-9110