Andrew Shaw

Job got done on time and correctly. Communication is fantastic. Car was washed and clean. Communication is fantastic. Car was washed and clean. More

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Always efficient, friendly service with a nice car wash. Dealership shop was always clean as was the waiting area with refreshments!! Dealership shop was always clean as was the waiting area with refreshments!! More

by pattysue523 Verified Customer Verified Customer

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Great dealership. Prompt service and courteous employees. Good place to service your car. Reliable place Prompt service and courteous employees. Good place to service your car. Reliable place More

by JACOBPRE99 Verified Customer Verified Customer

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Service was ok, they got done in a reasonable time. Sales side was a letdown, didn't seem too interested in talking to someone there for service, even though I was out in the lot looking. Sales side was a letdown, didn't seem too interested in talking to someone there for service, even though I was out in the lot looking. More

by BP Verified Customer Verified Customer

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Andrew in the. Service dept always goes beyond in providing complete and curteous service and attention to detail Service dept always goes beyond in providing complete and curteous service and attention to detail More

by RWSCS88 Verified Customer Verified Customer

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In and out in one hour, which was nice. Good internet that used while waiting. Car was cleaned including floor mats was nice Good internet that used while waiting. Car was cleaned including floor mats was nice More

by JASON.MAHER Verified Customer Verified Customer

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I have been very please with BMW dealership at Westlake and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my c and Middleburgh Hts. for about 17 years now. The service desk always is available to service my car as well as answer any questions. The work on my car has been effective. All your employees are very professional. Thank you. More

by urrutiaj Verified Customer Verified Customer

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Cory is a wonderful service dept host. He is always very kind! Thank you always! He is always very kind! Thank you always! More

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Brittany , John …. . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previou . superb service . Might be the main reason I still own a BMW. Brittany did a marvelous job this last repair on car . They refunded me for a previous repair, after figuring the real reason through a process of elimination etc . Brittany took charge of all aspects of this last repair and getting the refund approved and the communication herself. John on board . Special thanks as well to Andrew and Corey . Thank you Brittany . More

by TarekDbouk Verified Customer Verified Customer

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I’ve been to BMW Westlake a handful of time so far now and I have always been thoroughly impressed at the kind customer service experience. and I have always been thoroughly impressed at the kind customer service experience. More

by Rosie.biggs Verified Customer Verified Customer

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