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Andrew Saenz
Andrew Saenz at Galleria BMW
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Andrew Saenz

Service Advisor

Galleria BMW

11282 Mandal Parkway
D'iberville, MS 39540

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4.9
88 Reviews
4.9

88 Reviews

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88 Reviews of Andrew Saenz

September 20, 2024

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Employee Rating

Great dealership! 2nd vehicle purchased from here and sales and service departments are excellent. Would highly recommend More

by Jlandry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dawn Mattina, Billy Herbert , Cody Bowman, Ryan Light

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Sep 23, 2024

Galleria BMW responded

Thank you so much for your repeated business and kind words, Jlandry! We really appreciate your recommendation, and we hope to continue to provide you with great experiences in the future!!

September 12, 2024

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Employee Rating

Galleria BMW was attended to our needs and repaired the problem that we had with our car in a timely fashion. Very professional And attentive. Thank you. More

by scott
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 15, 2024

Galleria BMW responded

Scott, Thank you so much for sharing! We are so pleased to hear that we were able to attend to your needs and repair the problem in a timely and professional fashion! Thank you very much for trusting us with your business! We really appreciate you!

August 10, 2024

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Employee Rating

The service department is friendly, professional, and completed the service to my car in a timely manner. More

by JJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert, Chris Veninga

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Aug 13, 2024

Galleria BMW responded

JJ, We are so pleased to hear that you had a friendly, professional, and timely experience with our service department. Thank you so much for trusting us with your vehicle. We hope to work with you again in the future!

August 04, 2024

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friendly knowledgeable trustworthy reliable and it helps knowing people that work in service will always be there for you More

by samdestin1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 06, 2024

Galleria BMW responded

Thanks so very much for the great review and for your kind words. We will always be here when you need us.

July 28, 2024

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Employee Rating

The customer service is always wonderful. The process is stress free. There are a variety of vehicle selections. I love the service advisor they are very personable. More

by renee.cambrice
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Sonya West, Billy Herbert

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Aug 01, 2024

Galleria BMW responded

Never any stress here. That would not be fun. We truly love what we do and are so happy when we hear back from our clients. Please know that if you need anything just give us a buzz. Thanks for your trust and the great 5 star review.

July 23, 2024

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Always a delightful experience. Clean, fast and friendly! Will return with no reservations. Great job More

by wcstentz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 24, 2024

Galleria BMW responded

Thank you so much for your business and thank you for the great We love to hear when our clients enjoy their experience at Galleria BMW. Thank you for sharing.

July 21, 2024

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Employee Rating

Great Service —diagnose, repair, video work, comfortable & clean waiting area, BMW genius support, Above & Beyond!! More

by patricia.moseley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert , Bryan Lite 5 stars!!

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Jul 22, 2024

Galleria BMW responded

Above and beyond is exactly the way we want to do business. Our customers deserve the best every time. Thank you so much for the great review.

July 21, 2024

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Employee Rating

Billy and Andrew the service advisors are incredible. They are super good at communicating and helping me understand the repairs nessacry for my x3. Great customer service skills. Highly recommend More

by blawler875
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Herbert

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Jul 22, 2024

Galleria BMW responded

Thanks for the recommendation and thanks for your business. We’re sure you’re loving that X3. It makes us happy to know that we could provide clear communication throughout the process. If there’s ever anything you need, please don’t hesitate to reach out.

July 20, 2024

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Employee Rating

Good vehicle service experience with courteous staff, easy scheduling and drop off, and nice wait areas. Sales department is also helpful and showroom is clean and inviting. More

by X3Brooklyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Galleria BMW responded

Thanks for the great five star review. We are so happy that you were pleased with the service you received here at Galleria BMW. Our number one goal is to make sure our customers are completely satisfied so we’re happy that we can be here for you.

July 20, 2024

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Employee Rating

Friendly, Fast, exceptionally clean dealership. Was on vacation and vehicle needed oil change, made appointment and taken right in. Thanks again More

by Hesempsto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jul 22, 2024

Galleria BMW responded

So glad we can get you back on the road. Hope it didn’t interrupt your vacation too much. Please now that will always be here when you need us.

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