Andrea Rosa Castillo | Page 4

Coco delivers an incredible service I don’t typically write reviews but because of the outstanding service I received from Subaru of Las Vegas I felt they deserved a recommendation. Sho I don’t typically write reviews but because of the outstanding service I received from Subaru of Las Vegas I felt they deserved a recommendation. Shout out goes to Coco for making my vehicle purchase an enjoyable experience. I had been researching three vehicles, a Toyota CHR, Nissan NV200 van and a Subaru Crosstrek. Did a lot of homework on the three vehicles but settled on the Crosstrek. Went to Subaru of Las Vegas on first trip to pick up a brochure, found the dealership to be very clean and liked the campsite scene for the Crosstrek. Was able to check out the Crosstrek on display, felt it was a good fit for a person of my size. The Outback and Forester were too big for my liking, at that point I was sold on the Crosstrek. Although Subaru has a no commission sales people and stress free prices, I have memberships to Costco and AARP that have discount pricing with dealerships. Went with Costco and was teamed up Andrea Kelly and she provided me a figure on a vehicle that I was checking out on their website. On the day that was scheduled for my visit Andrea let me know that she was going to have Coco take care of me. Was greeted by Coco but was informed the Crosstrek that I was interested in had been pulled because another sales representative had a customer interested in the car. After looking at other vehicles it was apparent to Coco that I was not interested in any other Crosstreks. At that point Coco went to see what the status of the blue Crosstrek was and upon his return he had the keys to the Crosstrek I wanted. Going on the test drive, Coco pointed out the many features and options. It didn’t take long to know this was the car I wanted. Going over the numbers there were several warranties and maintenance plans that were presented. Coco was patient going over the details and making sure the additional options were suitable for my circumstances. We did have a disagreement with my trade in, but Coco went and got me a price that I could be satisfied with. Needless to say I got the car that I wanted. It was a real pleasure working with Coco and everyone from finance to the prep team and all the other people that worked with us at Subaru of Las Vegas. If you’re looking at getting a Subaru, I can highly recommend Coco for a no hassle experience and friendly outgoing guy. It’s been two weeks since I purchased my Crosstrek and Coco and team at Subaru of Las Vegas still keep in contact with me. Look forward to long relationship with great team of people. More

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Great experience Coco and Andrea were awesome! I am new to the Subaru brand and they taught me so much and were so helpful with picking out the perfect car for me. I Coco and Andrea were awesome! I am new to the Subaru brand and they taught me so much and were so helpful with picking out the perfect car for me. I am so excited for my new Forester! More

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Subaru of Las Vegas has amazing customer service The service was amazing. Coco was my sales representative and I have nothing but a positive experience. There was no awkward haggling. Anything I had The service was amazing. Coco was my sales representative and I have nothing but a positive experience. There was no awkward haggling. Anything I had an issue with or felt like I had a concern with was addressed immediately with management and they took good care of my family and I. Just to put it in perspective I live in California and I drove 300 miles to this dealership and do not regret it. After dealing with other dealerships in San Diego, Temecula, and Huntington Beach. I will be willing to drive out again to get this level of amazing service if it means I am treated this way again. If I could give them more than 5 stars I would. More

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Exceptional Coco and the whole team were easy to work with. We were not rushed or pressured and they took the time to allow us to decide for sure, which car was b Coco and the whole team were easy to work with. We were not rushed or pressured and they took the time to allow us to decide for sure, which car was best for us. More

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Buying Coco walked me through the ins and outs of buying a new Subaru. I was not sure when I walked in which model would be best for me so he had to spend a Coco walked me through the ins and outs of buying a new Subaru. I was not sure when I walked in which model would be best for me so he had to spend a few hours of listening to my needs and test driving a couple of models. He was able to answer my questions and made my experience a good one. More

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