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Andrea Kass
182 Reviews
I was born in Kew Gardens, Queens and moved to Long Island with my family when I was six. I started in the automotive industry when I was 20 years old driving the parts van for a Volkswagen dealership and eventually landed the job that became my career in 1991 here at Helms Bros. When I am not working I love to read and walk. I enjoy volunteering for causes that care for animals. I have a wonderful family, a beautiful home and great friends that help keep me not only grounded but down to earth as well.
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182 Reviews of Andrea Kass
June 06, 2019
Enjoyable, professional, hassle and stress free. A rare, enjoyable buying experience. They delivered everything they promised. They were concerned with my time, all the paperwork was prepared for me. A rare, enjoyable buying experience. They delivered everything they promised. They were concerned with my time, all the paperwork was prepared for me. The negotiations were quick and fair. Mt salesperson Andrea Kass really knows her products and how to expedite the process. Helms Bros is a great place tp purchase a car. More
by INNOVATIVEDEMO
Verified CustomerOther Employees Tagged: Jennifer Lang, Dennis Kwong
June 04, 2019
Andrea Kass Andrea is professional, dedicated to make the customer happy and willing to go that extra mile! She is a pleasure to deal with! Because of her we ha Andrea is professional, dedicated to make the customer happy and willing to go that extra mile! She is a pleasure to deal with! Because of her we have become a family of Mercedes cars. More
by PAT.LY
May 15, 2019
Stellar experience at Helms Bros. Our experience with Helms Bros was iniated by a simple phone call inquiring about a specific Mercedes Benz. Andrea the sales representative extended t Our experience with Helms Bros was iniated by a simple phone call inquiring about a specific Mercedes Benz. Andrea the sales representative extended the courtesy of inviting us to the showroom to see the vehicle in person. To our satisfaction we are now the proud owners of our very first Mercedes Benz. A warm shout out and thanks goes to our friends Andrea, Rachel and Dennis for their impeccable service. More
by DESAVOURY37
Other Employees Tagged: Dennis Kwong , Rachel Nieves
May 15, 2019
Customer Service Exceptional customer service. Andrea, Dennis, and Rachel exemplify the true meaning of what it means to extend courtesy, integrity and professionalism Exceptional customer service. Andrea, Dennis, and Rachel exemplify the true meaning of what it means to extend courtesy, integrity and professionalism. The best experonce purchasing new car. More
by DESAVOURY37
Other Employees Tagged: Dennis Kwong , Rachel Nieves
May 08, 2019
Best Mercedes Dealership Best dealership around. Great staff and service department also. My salesperson Andrea Kass is wonderful. She is always very helpful and knowledgea Best dealership around. Great staff and service department also. My salesperson Andrea Kass is wonderful. She is always very helpful and knowledgeable. She knows what her customers like and want. My boss always gets his cars here, I love my new C class. More
by LORETTA0
April 02, 2019
HONESTY, INTEGRITY, RESPECT, EXCEPTIONAL CUSTOMER SERVICE Five stars is not a high enough rating for this business. Andrea Kass was very knowledgeable, polite and provided outstanding service, she was excell Five stars is not a high enough rating for this business. Andrea Kass was very knowledgeable, polite and provided outstanding service, she was excellent at helping us to get vehicle configuration that perfectly suits our needs. Andrea responded right away with answers to all my questions, stayed open late to meet us and came on Sunday to let us pick up car in more convenient time/day for us. We would like to express our gratitude for fantastic service that was providing to us. You can be sure that if I have any friends looking to buy new Mercedes in the future, I'll be sending them to Helms Bros. More
by Anna R
Other Employees Tagged: Suzanne Cochrane
April 01, 2019
Great!!!!!! Very professional and attentive. I’ve been with Volkswagen through 4 leases. Moving over to Helms was and easy transition. Thanks Andrea kass can’t wa Very professional and attentive. I’ve been with Volkswagen through 4 leases. Moving over to Helms was and easy transition. Thanks Andrea kass can’t wait to see what we work on my next lease. More
by asurillo
Other Employees Tagged: Jennifer Lang
March 29, 2019
Professional and Patience As a sales representative Andrea was very professional & Patient. I am not Technology person and she took the time to help me set up the car as well. As a sales representative Andrea was very professional & Patient. I am not Technology person and she took the time to help me set up the car as well. I could call anytime for help with my car. More
by ATRACY136
Other Employees Tagged: Jennifer Lang
March 22, 2019
The Best Service Ever!!! Andrea is a very professional and welcoming sales person. She knew exactly what we were looking for and managed to get us a great deal! She is very pa Andrea is a very professional and welcoming sales person. She knew exactly what we were looking for and managed to get us a great deal! She is very patient and takes her time to explain everything. Does not make us feel rushed or pressured. We look forward to buying more cars through Andrea. More
by MK
March 17, 2019
Trade in and purchase of CPO car Entire experience went smoothly and swiftly. This is my fourth deal with Andrea Kass and each and every time she never disappoints in making sure eve Entire experience went smoothly and swiftly. This is my fourth deal with Andrea Kass and each and every time she never disappoints in making sure everything goes right. The service people I have dealt over the years Andrea Mairena and Giacomo Liparoto, who Andrea Kass put me in touch with when I got my first car, have always taken outstanding care of me and my cars. I come back to Helms again and again because of the care and service from buying to maintaining my cars! More
by Madeleine
