Amir Sattar

Great experience. Ethan was great and really helpful. The younger guy was really good also but I understand he is no longer there. Love my truck. Hope I have great ser Ethan was great and really helpful. The younger guy was really good also but I understand he is no longer there. Love my truck. Hope I have great service out of it! Thank you! Scott More

by 393XXX Verified Customer Verified Customer

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Merchant dealership was awesome Chris has berry was excellent everyone that help to make it possible for me to get a car i will recommend thus dealership. excellent everyone that help to make it possible for me to get a car i will recommend thus dealership. More

by feleciasanders98 Verified Customer Verified Customer

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The overall experience was extravagant especially Alisha’s wonderful communication and customer service skills, i’d highly recommend her as a salesperson to everyone I know. Alisha’s wonderful communication and customer service skills, i’d highly recommend her as a salesperson to everyone I know. More

by sonimoye0 Verified Customer Verified Customer

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They were cooperative and understanding. They helped me get the vehicle of my choice Friendly staff and an easy transition from a purchasing standpoint. They helped me get the vehicle of my choice Friendly staff and an easy transition from a purchasing standpoint. More

by Franziarob23 Verified Customer Verified Customer

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Schedule service then called back and requested valet service. They were more than happy to accommodate me, my schedule, and the needs of my vehicle. This was my 2nd Ford purchased from them and I’m be service. They were more than happy to accommodate me, my schedule, and the needs of my vehicle. This was my 2nd Ford purchased from them and I’m beyond ecstatic to have them servicing it as well. Ford certified, customer service oriented, just all around nice folks. Matt took the time to follow up with phone calls, keeping me informed every step of the way. Thank you Matt and great job Merchant! More

by michaellin02127 Verified Customer Verified Customer

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Great people and exceptional service. Highly recommend this dealership to anyone looking for an easy buying experience Highly recommend this dealership to anyone looking for an easy buying experience More

by cbgibson Verified Customer Verified Customer

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First experience was good. Second not so much. Straight taken advantage and upsold without my consent. Second not so much. Straight taken advantage and upsold without my consent. More

by peaches3719 Verified Customer Verified Customer

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Didn't keep the original deal that was agreed upon . Used trickertry and deception to drive up the total after the sale. Willnot be doing business with Merchant or refer anybody to this establishment in Used trickertry and deception to drive up the total after the sale. Willnot be doing business with Merchant or refer anybody to this establishment in the future. More

by bigmac522philpot Verified Customer Verified Customer

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Very nice people and very knowledgeable. Would do business with them again. Overall excellent customer service. Would do business with them again. Overall excellent customer service. More

by wojones Verified Customer Verified Customer

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I loved working with Brittney and her team to get my new car. She made the purchasing process really simple and easy. I was very hesitant about buying the car at first, but Brittney answered all my question car. She made the purchasing process really simple and easy. I was very hesitant about buying the car at first, but Brittney answered all my questions and concerns beautifully. I truly appreciated the team for staying late and working with me to even get my warranty on the car. More

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