Amelia Kachel
Amelia Kachel at Piazza Honda of Reading

Amelia Kachel | Page 18

Express Service Advisor

Piazza Honda of Reading

915 Lancaster Ave
Reading, PA 19607

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4.9
254 Reviews
4.9

254 Reviews

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254 Reviews of Amelia Kachel

February 09, 2025

Dealership Rating
Employee Rating

I did not feel very accomodated when planning to bring in my car for recall work. They do not want me to wait and they will not give me a loaner car and the shuttle would not take me back and forth to my hom More

by TRACY_FNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 12, 2025

Piazza Honda of Reading responded

We apologize for any inconvenience you experienced during your recall service planning. We strive to provide flexible and accommodating options, so it's disappointing to hear about the challenges you faced. Your feedback regarding credit card charges is also noted, as we aim for transparency in our policies. Please reach out to our team directly at 610-777-7601

February 07, 2025

Dealership Rating
Employee Rating

The staff is characterized by its politeness, knowledge, and punctuality. The establishment fosters a friendly atmosphere and demonstrates exceptional courtesy towards its patrons. More

by LEGEND0621
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Walker

Feb 08, 2025

Piazza Honda of Reading responded

Hi Legend! Thank you for highlighting the politeness and knowledge of our team at Piazza Honda of Reading. We're delighted to know that you enjoyed the friendly atmosphere and exceptional courtesy during your visit!

February 06, 2025

Dealership Rating
Employee Rating

The dealerships people were effective and efficient . The repair was done in a timely fashion More

by none23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Darrow

Feb 07, 2025

Piazza Honda of Reading responded

Thank you for sharing your experience! We hope you won't hesitate to reach out if our Piazza Honda of Reading team can be of service again in the future!

February 06, 2025

Dealership Rating
Employee Rating

I bought my 2012 Honda from Piazza Honda in 2015 & have always have it serviced there. I am completely pleased with every aspect of the service. The staff is polite & professional. I've never had a prob More

by EILEENCERICH
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Feb 07, 2025

Piazza Honda of Reading responded

Eileen, thank you for sharing your satisfaction with Piazza Honda of Reading! We're delighted to hear that our team has consistently provided excellent service and that you're enjoying your Honda. We appreciate your loyalty and look forward to continuing to serve you in the future!

February 06, 2025

Dealership Rating
Employee Rating

Quick and efficient use of my time - in and out. Definitely would recommend for recalls. More

by REIFFAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Darrow

Feb 07, 2025

Piazza Honda of Reading responded

Thank you for sharing your experience! We hope you won't hesitate to reach out if our Piazza Honda of Reading team can assist you again in the future!

February 06, 2025

Dealership Rating
Employee Rating

Amelia was very efficient and helpful, I appreciate how attentive and pleasant was great service More

by khaderagnesb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 07, 2025

Piazza Honda of Reading responded

Thank you for the review! We're happy to hear you had a great experience with Amelia & the team at Piazza Honda of Reading. Your business is much appreciated and we hope to see you again in the future. Take care!

February 06, 2025

Dealership Rating
Employee Rating

Dealership did a good job with communication, providing a loaner & quality of work. Will return for future visits. More

by CHRIS.HARRIS5950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow, Cindy Patton, Joe Walker , Alex Milanes, Wesley Wixon

Feb 07, 2025

Piazza Honda of Reading responded

Chris, we're glad to hear you had a positive experience with us at Piazza Honda of Reading! We look forward to seeing you again for future visits.

February 04, 2025

Dealership Rating
Employee Rating

Teresa and Andrew provided outstanding customer service ! !! Would recommend them to everyone that requires great service especially on short notice More

by Darren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 05, 2025

Piazza Honda of Reading responded

Hi Darren! Thank you for recommending Teresa and Andrew at Piazza Honda of Reading! We're delighted to hear they provided outstanding service on short notice. We appreciate your support!

January 31, 2025

Dealership Rating
Employee Rating

Very busy dealership. I went in for an oil change + tire rotation and waited for over an hour; Fortunately the waiting room had plenty of snacks and drinks for me. The sta More

by ANDYLIN327M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Theresa Darrow

Jan 31, 2025

Piazza Honda of Reading responded

Thank you for your patience during your visit to Piazza Honda of Reading! We're glad our team made the wait comfortable with snacks and drinks. We appreciate your feedback and look forward to seeing you again!

January 31, 2025

Dealership Rating
Employee Rating

I feel the service is very good however I do not like that they charge a fee to pay by credit card. This fee would have added an additional $20 to my bill. When I paid by check, the woman made it seem li More

by CATSOCCER8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Beka Moatz, Theresa Darrow

Jan 31, 2025

Piazza Honda of Reading responded

Thank you for sharing your feedback with us. We're glad to hear that you found our service satisfactory, but we're sorry about the inconvenience regarding the credit card fee and check payment experience. Your comments are important, and we'll make sure they're addressed with our team. Thanks again. - Piazza Honda of Reading

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