Alyssa Roybal | Page 7

She tried to get me to have 2 services done on my car which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t requi which she said was required at 30,000 miles for over $400. I said I had to wait. When I checked out the recommendations she said they weren’t required until 120,000 miles. A bold face lie to make money off me. I will NEVER return to this dealer again. More

by Rhondaandmax16 Verified Customer Verified Customer

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Have no problems with this dealer let you know what they are doing and what will need to be checked after that if anything are doing and what will need to be checked after that if anything More

by Brian Verified Customer Verified Customer

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Miserable experience. Alyssa was the worst. I was charged $200 move than what I agreed to Alyssa was the worst. I was charged $200 move than what I agreed to More

by Rbarclay Verified Customer Verified Customer

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Bought a used vehicle, 2018 suburban. Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the Day I drove it off the lot and bought it, check engine light came on. The next day wouldn’t start. Every morning it wouldn’t start unless tapping the fuse box. Took it to their service department, waiting five hour for the lady to tell me it was my fault because I shut the hood and broke the hood latch. Saying “air was getting into my engine causing the sensor to go off”. I said xx. They fixed that, guess what, wasn’t the issue. Wouldn’t start what so ever the following day. They towed it back to their service center and gave me a rental. In the end, they fixed the issue but the problems to get there were ridiculous. Jay the service manager was awesome to me. Overall, 110% would not recommend buying a vehicle here with what I went through and speaking to people waiting in the waiting area buying a vehicle from them. A typical dealership that once they have their money, they are done with you and don’t care. Jay was great though and they did fix my vehicle I just purchased. More

by AP Verified Customer Verified Customer

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Can usually never get ahold of anyone on the phone. Haven’t ever been since I bought the car brand new. Alyssa was rude over messages which was very unprofessional, other employees are very nice when a Haven’t ever been since I bought the car brand new. Alyssa was rude over messages which was very unprofessional, other employees are very nice when arriving for work on the car, or oil change. More

by emilierunyan Verified Customer Verified Customer

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The service manager was not professional and did not make me feel welcome at all. me feel welcome at all. More

by jimnalyce Verified Customer Verified Customer

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The warranty isn't worth the paper it's printed on. Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYI Refuse to repair when the vehicle is clearly under the years and mileage. Was told after 2.5 months to get my car off their lot to make room for PAYING customers. Do not buy from them. More

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Professional and knowledgeable. .... Fast service and car was clean up on return. Thanks again, Kevin .... Fast service and car was clean up on return. Thanks again, Kevin More

by kev1953 Verified Customer Verified Customer

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Wonderful and FAST service! Amazingly friendly staff! Exceeded my expectations in everything! Everything was top-notch. Amazingly friendly staff! Exceeded my expectations in everything! Everything was top-notch. More

by Magsmcfat Verified Customer Verified Customer

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Kevin was incredible and was so helpful! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! The environment was overall very friendly and inviting to wait in during our service time and appointment! What a great experience!! More

by STRUTTMANNTRACY Verified Customer Verified Customer

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