Alyssa Roybal | Page 27

Went. for service and had oil hand printed on door and hood I think they need too do better for service and had oil hand printed on door and hood I think they need too do better More

by farmerhorace01 Verified Customer Verified Customer

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Alyssa was welcoming and nice. I was offered a ride to local shopping as my car was being serviced. I was told just to text the number given to me and a ride would be right there I was offered a ride to local shopping as my car was being serviced. I was told just to text the number given to me and a ride would be right there. It took some time for acknowledgement of the return text and I waited about 30 minutes for someone to pick me up (just 3-4 minutes from the dealership) after I was told someone was on their way. When I went to leave, I was blocked in by another car. When I called the dealership for my appointment and asked about a specific car on the website, they give me the run around. I wanted to inquire about the car while mine was being serviced. They gave me the run around and did not return my call as they said they would to try and schedule both and I live 2 hours away. I ask questions about how to set up by Blue Link and no one can seem to help and tell me to refer to the manual which I already have done and can't get my account switched. The vehicle itself is fine. I travel here from a distance because my local dealership has a F rating with BBB and we had prior bad service. This isn't looking good either. More

by kamm_nicki Verified Customer Verified Customer

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Wanted me to leave my vehicle for 3 to 5 days for a simple Bluetooth issue. Did not even have a loaner vehicle. I felt that leaving the vehicle for what should have been a simple review was totally u simple Bluetooth issue. Did not even have a loaner vehicle. I felt that leaving the vehicle for what should have been a simple review was totally uncalled for . I left and would not leave my vehicle. More

by Ljgoe Verified Customer Verified Customer

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Service neglected to mention rats in my engine, gave me a thumbs up but now the car is inoperable. Won't shift gears, I Hyuandai Roadside can't help becuase of my location and I've been without the vehicle f thumbs up but now the car is inoperable. Won't shift gears, I Hyuandai Roadside can't help becuase of my location and I've been without the vehicle for over a week. Dealership side is fairly good. Wouldn't go back for services though. More

by joules452 Verified Customer Verified Customer

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Have always used since the purchase of my car. Since I had a similar problem with this model car, thought they should have covered a less expensive price to fix. My car has had a small oil leak fo Since I had a similar problem with this model car, thought they should have covered a less expensive price to fix. My car has had a small oil leak for years and was told it was an aging car. Not a mechanic, but feel it was related to costly fix and maybe it would have been cheaper if caught earlier. Maybe the brakes having to be pushed to the floor all theses years could have been fixed long ago also. More

by sandaumj Verified Customer Verified Customer

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She was super helpful and informational when helping me with my car making sure I understood everything I needed and was paying for. with my car making sure I understood everything I needed and was paying for. More

by katsdg4 Verified Customer Verified Customer

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Easy to make appointment Staff was friendly and helpful. The job was completed quickly and competently The job was completed quickly and competently More

by sallytunison Verified Customer Verified Customer

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Awful experience. Several HARD crefut checks which as now has negatively affected my credit score! And to boot, I returned the car due to dealership not wanting to h Several HARD crefut checks which as now has negatively affected my credit score! And to boot, I returned the car due to dealership not wanting to honor the warranty More

by Melissa Verified Customer Verified Customer

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The service people were Very courtious and responsive to questions. Waiting area was clean and had easy access questions. Waiting area was clean and had easy access More

by CHERYLVEREL Verified Customer Verified Customer

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Thank you for your help! The store manager was so friendly! And thanks Alyssa for showing Jon how to pull up outstanding recalls. The store manager was so friendly! And thanks Alyssa for showing Jon how to pull up outstanding recalls. More

by c_sly125 Verified Customer Verified Customer

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