Allison Humphries
Allison Humphries at Southern Chrysler Dodge Jeep Ram Greenbrier
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Allison Humphries

Delivery Coordinator Director

Southern Chrysler Dodge Jeep Ram Greenbrier

1414 S Military Hwy
Chesapeake, VA 23320

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4.2
123 Reviews

Dealership Experience

17 yrs, 1 mo

Industry Experience

17 yrs, 1 mo

4.2

123 Reviews

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123 Reviews of Allison Humphries

September 07, 2024

Dealership Rating
Employee Rating

Even though the dealership is being remodeled the service department is still doing great service as always. More

by P_KUFFEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Murphy

August 28, 2024

Dealership Rating
Employee Rating

They are the best , my service is always wonderful I got both of my trucks from them More

by amina.cooper2016
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

June 16, 2024

Dealership Rating
Employee Rating

Said you would fix mirror after you tried to charge me 1k for a 27$ part. More

by josetabar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jun 18, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Jose. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

April 15, 2024

Dealership Rating
Employee Rating

You guys didn't reset my change oil soon notification , hope oil is changed thanks More

by Marcus Anderson
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for taking the time to provide us with this feedback.

April 14, 2024

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Employee Rating

High pressure, do not return phone calls, arrogant sales department. Receptionist was very pleasant. Do not recommend. More

by nbran0306
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 15, 2024

Southern Chrysler Dodge Jeep Ram Greenbrier responded

"Nbran0306" does not correspond to any customer in our database. In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@southernchryslerjeepgreenbrier.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Apr 15, 2024

nbran0306 responded

Nancy B. Co signed for my son. 2023 dodge challenger. Left several messages with no response. I'm in ohio, my son is in Navy in VA. They know who i am.

November 11, 2023

Dealership Rating
Employee Rating

Told them that I needed the car back by 2 PM but didn’t get a call about ANYTHING until 2:30, at which time they told me that my battery that I bought from them the year before needed to go on a “warranty More

by CHADWICK.BRADLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Joe Cuellar, Jordan Cabral

Nov 14, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for bringing this to our attention. We are always looking for ways to better our service, and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

November 08, 2023

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Employee Rating

I was overcharged for an item that I was told would be covered for 100,000 miles. It only had 56,000. More

by enriquez.angela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jordan Cabral, Alex Murphy

Nov 08, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We value and appreciate your business. And when you feel that it fails to meet your expectations, it's important for us to know. We have forwarded your feedback to the General Manager of the dealership.

Nov 08, 2023

enriquez.angela responded

I didn’t expect it to go anywhere. I feel that my years of committed service and purchasing over 9 vehicles in 8 years means very little.

November 06, 2023

Dealership Rating
Employee Rating

excellent service and customer care honors all warranties and promises made to their loyal customers More

by jmkeeter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alex Murphy

Nov 06, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

We appreciate your continued loyalty and support!

October 10, 2023

Dealership Rating
Employee Rating

Dealership is very rude and not geared towards the customer. Truck took weeks to fix and when we got it back had to go back to fix all the things they were supposed tonfix More

by cody.c.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Oct 10, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Cody. We always aim to deliver a great experience, and appreciate the feedback when we don't meet a customer's expectations. We have forwarded your comments to the General Manager of the dealership.

October 08, 2023

Dealership Rating
Employee Rating

Greenbrier Jeep is number one in our book. ..keeping our 2004 Jeep going!!! Love the service department and the people who work there~~ More

by JANDTBANFORD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Joe Anthony, Mike Owen , had service done and the people were extremely nice!!

Oct 09, 2023

Southern Chrysler Dodge Jeep Ram Greenbrier responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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