Allen Lin

Purchasing a vehicle from this dealership was the best decision I could have done when searching for a new vehicle. I had prior communication with the salesman Allen before stopping by. He was very pr decision I could have done when searching for a new vehicle. I had prior communication with the salesman Allen before stopping by. He was very prompt at responding to me and working with me and answering all the questions I had. He was very patient and honest, which is very rare in my prior experience of purchasing vehicles. Kwin at financing was also amazing✨️ This is the first time I have seen a female in this role and it made me feel very comfortable as a female purchasing a car. She was very thorough and charismatic and did not pressure me at all or make me feel uncomfortable. She respected my decisions at declining certain offers. The entire team here is great. I got probably the best deal in the area after shopping at quite a few dealerships, and speaking with quite a few people. This is definitely the dealership to go to especially if you've had bad experiences at other dealerships. I do think that after purchasing the car communication could have been a lot better as I was waiting for quite some time to finalize a few things with the salesman, but overall, my experience here was great. I am very happy with my 2027 honda hrv. More

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Allen did a great job explaining all the features on my brand new car. He was patient, knowledgeable, and made sure I understood everything before I left. The whole experience was smooth and enjoyable. Hig brand new car. He was patient, knowledgeable, and made sure I understood everything before I left. The whole experience was smooth and enjoyable. Highly recommend asking for Allen if you’re buying a car! More

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Allen went above and beyond during my car buying process-when the original car was sold, he put in the extra effort to get me into a brand new car with an amazing deal, and I couldn't be happier! process-when the original car was sold, he put in the extra effort to get me into a brand new car with an amazing deal, and I couldn't be happier! More

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I had an absolutely terrible experience with Ourisman Honda of Woodbridge and would strongly warn anyone against doing business with this dealership. I found a vehicle I was interested in on their web Honda of Woodbridge and would strongly warn anyone against doing business with this dealership. I found a vehicle I was interested in on their website and submitted an online inquiry. The next day I was contacted by Allen, who sent me a video of the vehicle and repeatedly assured me that the car was in “pristine condition.” Because we would be driving over 2 hours from Maryland to Virginia, I made it very clear that it was imperative we had ALL details about the car before making the trip. I specifically asked multiple times — both over the phone and through text messages — whether there was ANY cosmetic damage to the vehicle since it was used. Allen repeatedly stated that the car was in pristine condition and even bragged about how amazing their detail team was. Later, I spoke with Carl, a manager at the dealership. We negotiated pricing and ultimately agreed on a final number. A purchase order was completed and emailed to me. I informed Allen that I would be bringing a check to purchase the vehicle, and we scheduled an appointment for pickup. Allen even sent me a formal appointment invitation, and we exchanged ETA updates while I was driving to the dealership. After driving more than two hours to get there, Allen greeted my husband and me and walked us over to the vehicle. Within seconds, we immediately noticed paint chips on the front of the car. Then we saw a large scrape with missing paint around the headlight. Once inside the vehicle, I noticed a large 3-inch circular burn mark on the passenger-side visor. There was also a large water stain on the fabric ceiling near the window. At this point, I was already extremely upset because NONE of these issues had been disclosed to me, despite me specifically and repeatedly asking about cosmetic damage. Then we walked around to the back of the vehicle and found two huge dents with missing paint. The dents appeared to have been poorly “repaired” with something that literally looked like spackle and covered over with what looked like white-out paint. I truly could not believe the level of deceit, dishonesty, and unethical behavior demonstrated by this dealership and its employees. What made the situation even worse was Allen’s reaction — instead of apologizing, he was laughing and saying he would get his manager. I told him I did not want to speak to the manager. I could not believe the audacity after repeatedly misleading us and knowing full well that we were serious buyers who had driven a long distance specifically for this vehicle. This was by far the shadiest and most untrustworthy dealership experience I have ever had. Completely dishonest, unethical, and misleading from start to finish. I would avoid this dealership at all costs. More

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Allen gave me a great experience from start to finish , he was professional and honest and made the entire process smooth and stress free he was professional and honest and made the entire process smooth and stress free More

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Very presentable & clean! Staff were very welcoming with nice smiles! Especially Allen Lin. Greeted my father and I with absolute respect. Staff were very welcoming with nice smiles! Especially Allen Lin. Greeted my father and I with absolute respect. More

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Allen went Above and beyond, He provided us with excellent customer service and made the process simple and uncomplicated. excellent customer service and made the process simple and uncomplicated. More

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