Ali Kamal | Page 63

Ali was helpful, patient and easy to work with. I appreciate his willingness to listen and take the time to understand what I was looking for in a vehicle and what my needs are at this stage in my li appreciate his willingness to listen and take the time to understand what I was looking for in a vehicle and what my needs are at this stage in my life. I got the feeling Ali cared about me feeling good about my decision. For example he suggested I drive across town to see the car I was considering in the color I was considering. It was helpful to step out of the dealership, drive the car I was serious about and actually see it in my color for the "full effect" he called it. By the time I returned I was confident in my selection. The interest rate is unheard of. I am a bit nervous about my payment but confident I can do it because it was my choice with no presure. Ali closed with walking my son and I to the service department where we were introduced and given coffee mugs. Ali also followed up with a call a few days later and then a few more days later I got a thank you card in the mail. Both follow-up contacts communicated I was welcome to call him anytime with questions. All the examples I have stated were done with friendlyness and sincerity. I feel like I am still one of Ali's customers post-purchase. P.S. He didn't know it but both key chains accompaning my new car keys were my favorite colors! More

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I had a great experience with both Handy Chevrolet and Handy Toyota. We were in the market for a “new” used car when we visited Handy Toyota to look at a new Sienna and Camry. After working with both loca Handy Toyota. We were in the market for a “new” used car when we visited Handy Toyota to look at a new Sienna and Camry. After working with both locations and specifically Ken and Ali we decided to lease a new Camry. The entire experience was smooth and painless. We were very happy to get a great trade in value on our used car and a super deal on a new Camry. We now have worry free transportation. I’ll start all new car purchases with Ali at Handy Toyota. More

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I have always wanted a Rav4 for the last five years. When I saw the great specials that were going on, I had to go and get a better look. The customer service was very good. All of my questions were answered I saw the great specials that were going on, I had to go and get a better look. The customer service was very good. All of my questions were answered to the best of their knowledge. They were also very friendly and welcoming. Overall, I am enjoying the Rav4 that I have purchased. It is more than I could have wanted or was looking for. It runs great and feels very comfortable. Not to mention I like the features it offers. It was a very satisfying experience to do business with Handy Toyota and I hope to do it again in the future. More

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Overall the experience was very good. We could tell that the salesperson was interested in helping us, however he did not push us in any way. We tried out a couple of models and in all instances the sales the salesperson was interested in helping us, however he did not push us in any way. We tried out a couple of models and in all instances the sales person was quick to get us a vehicle to try out and let us feel like there was no obligation to rush right back. As we narrowed out search he provided crisp lease information (our request was for a lease) that helped us decide what we wanted to do. When we closed the deal and picked up the vehicle, he covered all the features of the car to the extend we needed him to. We were also impressed with the introduction to the maintenance department personnel which made us feel like we were already a regular customer. More

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We came home with our New Sienna on Wednesday. We were very pleased with the service from the very first email reply to my inquiry. The phone calls with a personal touch were ultimately what led us to cho very pleased with the service from the very first email reply to my inquiry. The phone calls with a personal touch were ultimately what led us to choose Handy Toyota. We enjoyed working with Ali Kamal. We felt comfortable working with him the entire way, and I didn’t get that uneasy feeling I usually get when dealing with car salespeople. Ali was professional, knowledgeable, honest, and patient with our energetic children running about the showroom. He gave them crayons and paper; I felt that was thoughtful. I also enjoyed working with Steve on driving/appraising my old trade in. He was honest and professional though the process. Also, the free mug in the service department was a nice touch, too. We are pleased with the vehicle we chose, the entire process in getting it, and we will most definitely do business with Handy Toyota again. We absolutely love the driving experience of our Sienna. Everything feels so good about it. Thank you and everyone at Handy Toyota for the great experience. Danielle, Joe, and family More

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With some bad experiences in the past 7 years trying to deal with this Dealership I vowed not to go back. Until a coworker of my mine, who has always dealt with the same sales consultant, recommended someo deal with this Dealership I vowed not to go back. Until a coworker of my mine, who has always dealt with the same sales consultant, recommended someone there that he said I would not regret. With my lease coming to an end, I took my friend's advice and went back to the Handy Toyota dealership to see Ali Kamal. I was completely satisfied with how I was treated by Mr. Kamal and felt as if he was truly working with me to leave me feeling happy with my purchase. Needless to say that I did in fact lease once again a Toyota, and this time it was from the Handy Toyota dealership. I told Mr. Kamal, after the sale was complete, that I would be back in 3 years to lease again but only from him. SO the Handy dealership has redeemed themselves to me solely because of Ali Kamal. Thanks again. More

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Handy Toyota was on a list of several dealerships in my search for a new car. The dealership had been recommended to me by a friend who had had a good experience there. I had specific accessories and nee search for a new car. The dealership had been recommended to me by a friend who had had a good experience there. I had specific accessories and needs in mind and felt I was open to researching all that was presented in the current market. From the time I walked in to Handy's showroom with a rough idea of what I wanted, until I walked out with keys to a new car in my hand, I felt like I had simply gone home and was among family the entire time. Ali Kamal listened, answered my questions, presented all available options with complete knowledge and treated me well even though the process took several days. He assured me that if what I decided on for a car was not on their lot, he would find it for me, and in the end, did just that. He spent time to explain the new features I would find on my Prius. He told me more than once to call him or the dealership with any concerns as I bonded with this car. This is a refreshing approach to experience as a single woman since some service representatives do not have the skills necessary to make that kind of comrarderie happen. I would recommend Handy Toyota to anyone who is in the market for a car. More

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We had a very good experience with Handy Toyota. They did everything they could to make our new purchase a great experience. We purchased a 2010 Toyota Tundra and what a beautiful truck it is. We hope did everything they could to make our new purchase a great experience. We purchased a 2010 Toyota Tundra and what a beautiful truck it is. We hope our experience with Handy Toyota will be as positive from this point forward as it was when we went to purchase our new truck. I would refer my family and friends to Handy Toyota with no doubt at all that they would be treated with great respect. Thank you, Allyn & Marc Denton More

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It was a pleasure to do business with Handy Toyota and their salesman, Ali Kamal. This is the second vehicle I purchased through Ali whom I have found to be very knowledgeable, informative and friendly, their salesman, Ali Kamal. This is the second vehicle I purchased through Ali whom I have found to be very knowledgeable, informative and friendly, as well as patient with me when I was deciding what truck would be most suitable for my needs. Ali had to search for the truck I wanted since they didn't have it in stock. I had requested a particular color and options that made it difficult to locate just the right one. I was very satisfied with the manner in which he dealt with me. While obviously trying to sell a vehicle, he also was striving to ensure that I was getting the vehicle I really wanted. He never pressured me to make an instant decision, but patiently waited for me to make a decision. He showed me the options of trading in my vehicle in or selling it myself, which I appreciated. Without hesitation I would recommend Handy Toyota and Alk Kamal as the people to do business with when considering buying a new vehicle. More

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Great experience overall, much more laid back than Heritage in So. Burlington. Ali was great, polite, friendly and very helpful. My husband's comment that "Ali is the first car saleperson he actually Heritage in So. Burlington. Ali was great, polite, friendly and very helpful. My husband's comment that "Ali is the first car saleperson he actually liked" speaks for it all. I would highly recommend this dealership. More

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