Alfredo Lopes | Page 6

I bought new 2024 Tundra with good price and warmly care. After that Westboro Toyota give me some discounts for my purchasing parts.So i bought Realtruck retractable tonneaus cover from there and i did set After that Westboro Toyota give me some discounts for my purchasing parts.So i bought Realtruck retractable tonneaus cover from there and i did set up ,i get discounts for both and very friendly care. More

by Lynn Verified Customer Verified Customer

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My 2014 Rav 4 has over 73000 miles of service for me. I’m 80 years old and moved to Shrewsbury to an assisted living facility where my access to a hose and vacuum cleaner are non existent. I received a f I’m 80 years old and moved to Shrewsbury to an assisted living facility where my access to a hose and vacuum cleaner are non existent. I received a flyer from Westborough Toyota offering a $100 coupon for a detail. They serviced my old faithful on August 29, 2024. They picked me up at home and transported me to Westborough Toyota. I didn’t recognize my car. When they directed me to it my mouth dropped open. It was so shiny! Inside it was immaculate and looked,, smelled , and felt like a brand new car! I was astonished. Needless to say I was pleasantly surprised and extremely grateful and impressed by such excellent service. I definitely would recommend this company! Thank you Juan Menendez for a job well done and your outstanding service! Sincerely, Bev Baiardi More

by b.baiardi Verified Customer Verified Customer

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They did everything that I needed and the were very flexible with what I could afford at that time flexible with what I could afford at that time More

by SALDANGELO29 Verified Customer Verified Customer

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From JD, to AL in service, to Luis the auto body guru…. and the owner Rick !!! Great humans…. Thanx Rick… great team!!! and the owner Rick !!! Great humans…. Thanx Rick… great team!!! More

by JSNCOMEAU Verified Customer Verified Customer

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I reached 10 mins before my scheduled appointment and was told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that e told a normal service can take from anywhere from 1hr to 1.5 hrs. After I returned 1.5hrs later, no one had taken a look at my car. I was told that even if I leave my car for an hour, they can’t guarantee it would be service by then. On the other hand, had I reached 20-30 mins late, they would have refused to service my car completely. Best to stay away from this dealership. Wouldn’t recommend this place for any business. More

by ISHAM Verified Customer Verified Customer

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I had an incident while on vacation in New Hampshire/Maine, where my car jerked forward while driving just over 30 mph, the door locks were locking & unlocking and error messages were appearin Hampshire/Maine, where my car jerked forward while driving just over 30 mph, the door locks were locking & unlocking and error messages were appearing on the dash screen. I pulled over, turned off the car & checked the undercarriage of the car & everything looked fine. I checked under the hood & everything looked good there. I called a mechanic friend & without seeing the car or pulling codes he couldn't figure it out. So, I restarted the car & was able to get back to where we were staying. The next day after many calls & visits to different places to have codes pulled & have 3 different shops tell me 3 different problems. I had the car towed back to Boston & called my friends at Westboro Toyota. I shared the codes with Alfredo, who talk to Al & they knew of the issue I was having. They advised to drop off the car at any time & I had it towed to them via AAA. Soon, after it arrived they called me to update me that it needed a TCM (Transmission Control Module) replaced along with the seals. I gave them the needed authorization to do the work and a couple of days later I was picking up my car. When I arrived, I was given a complete walkthrough of the repair from beginning to end. They even took the car to the GMC down the road to have it reset. By the way, my car is a 2014 Chevy Equinox. Then, they picked it up and Alfredo had Fabino & Tony do a complete inside & out reconditioning. Bonus: The Recon Team even restored the look of my headlights that were looking pretty rough. I told Alfredo that I had been looking at eBay for two new headlights before I left for vacation. But, I put off buying them until I returned home. Now, I don't need them at all! This is place is absolutely fantastic!!! They're staff is professional, personable, knowledgeable, educational & helpful. I can't praise them enough for all they do to keep me being a happy customer. Two thumbs!!! 👍👍 Keep up the great work you do. More

by skieman69 Verified Customer Verified Customer

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Westborough Toyota dealer works Friendly welcome,clear explanations and negotiable services.It's over 2 year for me explanations and negotiable services.It's over 2 year for me More

by Lynn Verified Customer Verified Customer

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I have received exceptional customer service from Juan and the dealership for 11 years. Good job, and keep it up. and the dealership for 11 years. Good job, and keep it up. More

by PROSKEMEH Verified Customer Verified Customer

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It's is fast, easy and painless. Would come back next time and definitely recommend Would come back next time and definitely recommend More

by DARMY12345 Verified Customer Verified Customer

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Very nice people easy to work with answer any questions you might have about your vehicle you might have about your vehicle More

by MARK_ABRUZZISE Verified Customer Verified Customer

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