Alexis Brown
Alexis Brown at Harry Robinson Buick GMC

Alexis Brown | Page 3

Customer Experience Manager

Harry Robinson Buick GMC

6000 South 36th Street
Fort Smith, AR 72908

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34 Reviews

I started at Harry Robinson in 2013 and am a prime example of promotion within! I started my path here as a receptionist then became the executive assistant. After my time as the executive assistant, I was honored to become the very first Dedicated Delivery Coordinator which taught me my love for interacting with our customers. I then accepted the Customer Experience Manager position in late 2017 which allows me to get to know our customers on a more personal level and be the go to person for all their automotive needs. My fiancé and I live in Fort Smith with my awesome 4 year old daughter! When I have free time I enjoy taking advantage of the awesome road bike trails Fort Smith has to offer, supporting local businesses at the Farmers Markets, and binge watching Fixer Upper! I look forward to getting to speak with you about your experience here at Harry Robinson Buick GMC!

Dealership Experience

13 yrs, 3 mos

Industry Experience

13 yrs, 3 mos

Languages Spoken

English English

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34 Reviews

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34 Reviews of Alexis Brown

September 12, 2018

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Employee Rating

very friendly and helpful everyone was very friendly and helpful. the car we purchased had some problems with the Bluetooth staying connected and had to have a new radio instal More

by mshubert18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Chris Wilson, Mike Hesson, Adriana Burton , Cameron Selby, Philip Neblick

August 21, 2018

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My truck buying adventure. The people I worked with were very professional in their work. They helped me in many ways to find the truck I wanted and get it for a price I could a More

by Easyrider
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Pam Thompson, Adriana Burton , Jackie Black

July 16, 2018

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Kept their word We were told our vehicle came with a feature that was not there. It was normally a stand feature. For some reason this one did not have that feature. More

by Angelia
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Audry Kimberling

June 18, 2018

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Great customer service! I needed to find a deal that would fit into my budget and they worked with me! I spoke with Jackie Durham and Alexis Durham about my price range and t More

by Vagelia1994
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Mike Hesson , Jackie Black, Rachel Colquitt, Tray Dixon

May 14, 2018

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Victor Magana is amazing at Harry Robinson!!! I love Harry Robinson because the staff is amazing! Victor Magana went above and beyond to get me into my vehicle and didn't stop there he also got my More

by KC1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Adam Archer , Jackie Black, Victor Magaña

April 25, 2018

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Great experience Cameron and Randy did an amazing job with my service. I needed service at the last minute and they worked me in. They were fast and efficient. Harry R More

by addy121405
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Amanda Mendenhall , Randy Jones, Cameron Selby

April 11, 2018

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great quick work. All employes were very polite & knew what there jobs were. Service people were carful not to damage anything & made all look good.We hope i can fiend More

by lee blackman
Customer Service
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Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Derek Creekmore, Amanda Mendenhall , Jackie Black, Jerry Corley, Randy Jones, Cameron Selby

March 09, 2018

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Making things right! Thank you for going out of the way to make things right. Y’all are good people. I appreciate how things were handled. I love my new car! More

by 123ANTIBODY
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Friendliness
Price
Recommend Dealer
Yes

February 03, 2018

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review for buying a new suv Pam Thompson was very helpful is helping us find the new SUV we wanted, After we got the SUV she pointed out all the options while test driving it. W More

by red suv
Customer Service
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Friendliness
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Recommend Dealer
Yes

Other Employees Tagged: Pam Thompson

January 17, 2018

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Baught a new Lacrosse Very helpful and friendly, made sure I got what I wanted.The first car I looked at had some hail damage, so they located a car that I wanted More

by Good looking woman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joey Thomas , Steve Hatwig