Alexandra Valerio

What was a mostly amazing experience has now taken a slightly irritating turn. Car is solid, and the sales experience was good overall (Alex was a pleasure to work with mostly, besides the paint code is slightly irritating turn. Car is solid, and the sales experience was good overall (Alex was a pleasure to work with mostly, besides the paint code issue described later on), but one guy was very pushy about the warranties and things. Straight up lying about the cost of the tires, etc. Not ideal, but whatever. After arriving home, tiny little things started becoming annoying. I realized after arriving home that they left the valve caps off of my passenger side, which is not ideal, as it's not advised to drive without them. I then inquired about it, and they agreed to send them, though not for a few weeks until they ship me my plate. I then inquired about the rim paint code so I could see about touching up the rim damage that they either chose not to, or failed to notice. The code that was sent ended up being the wrong one, and I have now spent 40 bucks on the wrong paint. Currently waiting to see if they make this right or not. More

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It’s a very good dealership I deal with Gregory it’s very nice person. He has good communication. I recommended them. very nice person. He has good communication. I recommended them. More

by TAHIRFERATI1983 Verified Customer Verified Customer

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Easy! Very knowledgeable! Friendly Professional. Thorough. Fair. Alex was the best car salesperson I've ever dealt with. The absolute best! Very knowledgeable! Friendly Professional. Thorough. Fair. Alex was the best car salesperson I've ever dealt with. The absolute best! More

by SUEGIALLORETO Verified Customer Verified Customer

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Good experience. Very polite and accommodating. Good test drive area. I would go back again Very polite and accommodating. Good test drive area. I would go back again More

by TKDCHICK66 Verified Customer Verified Customer

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Everyone at MINI of Ramsey is kind and genuine. I’m treated like a family member. Dan Murphy is a true gem. He and Alex are amazing I’m treated like a family member. Dan Murphy is a true gem. He and Alex are amazing More

by GIULIANA0516 Verified Customer Verified Customer

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Sean and mark are the greatest service members known to mankind. If you want the best service and best price, you should definitely go to MINI of Ramsey and ask for Sean. He is great and communicative. mankind. If you want the best service and best price, you should definitely go to MINI of Ramsey and ask for Sean. He is great and communicative. More

by Glouvat88 Verified Customer Verified Customer

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I had a great experience working with Alexandra at the dealership. From the moment I walked in, she was friendly, professional, and never made me feel pressured. She took the time to understand what I was dealership. From the moment I walked in, she was friendly, professional, and never made me feel pressured. She took the time to understand what I was looking for, answered all my questions clearly, and guided me through the entire process with patience and honesty. What stood out most was how smooth and stress-free everything felt. Buying a car can sometimes be overwhelming, but Alexandra made it easy and enjoyable. I truly felt like they had my best interest in mind. I would highly recommend working with her if you’re in the market for a vehicle. Thank you again for such a positive experience! Maribel B. More

by MBORR47 Verified Customer Verified Customer

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I had an awesome experience at Mini of Ramsey. Alexandra and Mike were so helpful and made the process extremely smooth. I highly recommend this dealership. Alexandra and Mike were so helpful and made the process extremely smooth. I highly recommend this dealership. More

by CRYSTAL.MOTEN Verified Customer Verified Customer

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Great experience, knowledgeable and respectful staff, transparent transactions. Alex was not pushy, always available and went over and beyond to make deal happen transparent transactions. Alex was not pushy, always available and went over and beyond to make deal happen More

by Acuherbmed Verified Customer Verified Customer

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Fantastic customer service. My first visit to Mini of Ramsey and Alex took her time to take care of all my needs and find exactly what I was looking for. They went above and bey My first visit to Mini of Ramsey and Alex took her time to take care of all my needs and find exactly what I was looking for. They went above and beyond to help secure a buyout for my previous car and kept me updated daily. The process was smooth and I didn’t feel pressured into anything. Best car buying experience I’ve had! More

by courtneymichelle75 Verified Customer Verified Customer

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