Snacks in the lounge needs improvement.
Lounge waiting area should be prepped up.
The refrigerator was very dirty.
Above are unrelated to the car service, however it helps for 2-3 hours
Lounge waiting area should be prepped up.
The refrigerator was very dirty.
Above are unrelated to the car service, however it helps for 2-3 hours waiting.
Alex Ramirez was excellent and kept me informed on all items.
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by abid1
I am mostly satisfied with Walter’s service every time I
take my vehicle for service.
take my vehicle for service.
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by soriano,sal1945
Excellent service, I'm very satisfied with Alex Ramirez
with his concern about my vehicle. I would keep taking my car to Walters for service. Also, a shout out to Hector Flores for his Excellent guidance.
with his concern about my vehicle. I would keep taking my car to Walters for service. Also, a shout out to Hector Flores for his Excellent guidance. Thank You All.
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by Rm4600291m
Sep 20, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! We are so glad that Alex and Hector could provide you with top-notch service. Our customers' satisfaction is our utmost priority. We look forward to continue providing you and your vehicle with our best care in your visits to come!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
My adviser Alex Ramirez help me out to the best of his
ability and solved my problems with no issues
ability and solved my problems with no issues
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by Homesick
Sep 19, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! We are so glad that Alex took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Alex is very professional and willing to listen to his
client. Hee explains the vertical assessment thoroughly and very knowledgeable..
client. Hee explains the vertical assessment thoroughly and very knowledgeable..
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by bigmack714
Sep 15, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your positive review! Offering thorough and efficient service is so important to us, and we are glad that Alex provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
I have been servicing my cars with Walter’s for over 20
years. I can’t say enough about my current service representative, Alex Ramirez. He is awesome, always providing me with excellent care.
years. I can’t say enough about my current service representative, Alex Ramirez. He is awesome, always providing me with excellent care.
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by e.johnson909
Sep 15, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Alex consistently provides you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Alex Ramires was very helpful.
He answered all my questions and he was very forward and transparent with the services my car needed and costs.
He answered all my questions and he was very forward and transparent with the services my car needed and costs.
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by Monaracely73
Sep 13, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you for sharing the positive experience you had with Alex! We are so glad that he took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Alex is a Great service advisor as are all of their
staff. No hard sells, clean facility, excellent customer service.
staff. No hard sells, clean facility, excellent customer service.
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by Allan borgen
Other Employees Tagged:
Paul Wollam
Aug 31, 2022 -
Walter's Mercedes-Benz of Riverside responded
Allan,
Thank you so much for your positive review! We are so glad that Alex and the team could provide you with top-notch service! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if we may ever be of further service to you in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Always prompt and helpful with their recommendations on
service. Work is thorough and car is always clean
service. Work is thorough and car is always clean
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by mikesorensen0405
Aug 22, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you so much for your excellent review! Offering top-notch service is so important to us, and we will certainly continue to provide you with nothing less in the future. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
Personal at the dealership was giving me good details in
what was recommended for my car to have done to keep it running better
what was recommended for my car to have done to keep it running better
More
by hvg1124
Aug 16, 2022 -
Walter's Mercedes-Benz of Riverside responded
Thank you for your 5-star rating! Offering thorough and efficient service is so important to us, and we are pleased that our team provided you with nothing less. We hope to see you again the next time you are in need of automotive service. Take care!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Sean Davisson- General Manager
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