Alex Morales | Page 6

Excellent service from Alex. I was quoted a very fair price for four new tires (less than some local discount stores) and the work was finished when promised. price for four new tires (less than some local discount stores) and the work was finished when promised. More

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Very organized and efficient service department. Great communications and follow up by Alex Morales. Gave me a very clean loaner with very low miles, nice drive! Highly recommend MB of Coral Gables!!! communications and follow up by Alex Morales. Gave me a very clean loaner with very low miles, nice drive! Highly recommend MB of Coral Gables!!! More

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To Alex Morales gave me and my wife Yolanda an excellent service my car was ready when he promised and very clean. We really like the Dealer very much. Keep up the good work and service. Thank you service my car was ready when he promised and very clean. We really like the Dealer very much. Keep up the good work and service. Thank you More

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Great team, sincere and honest advice, no waiting time, Alex gave a fast response and on time service, easy to schedule an appointment, loaner team gave excellent service too Alex gave a fast response and on time service, easy to schedule an appointment, loaner team gave excellent service too More

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Excellent service, quick and effecient. They are professional as soon as I reach the front door to the end of the process. Very helpful and get the job done. professional as soon as I reach the front door to the end of the process. Very helpful and get the job done. More

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The dealership is very organized from the moment you pull up they greet you with a smile and are waiting for you to answer in questions and help you. up they greet you with a smile and are waiting for you to answer in questions and help you. More

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Alex was always professional, polite, and solve my issues timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank yo timely and efficiently. We want to thank him always asks if everything is ok after we received our car. Very detailed and customer cared. Thank you Alex! More

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Prompt, efficient, professional experience. Pick up and delivery of car on the same day was seamless. delivery of car on the same day was seamless. More

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I'm very upset with the agent that received my car for a change of parts who told me the price was $300 after I asked several times he confirmed this proce, to later come to pick up my car and got forced to change of parts who told me the price was $300 after I asked several times he confirmed this proce, to later come to pick up my car and got forced to pay an extra $70 out of nowhere with the excuse first that those were taxes fees which it's absurd and then he said oh that is just "Misc charges" for the trash like common man I'm not stupid. It is very dishonest and unfair if you give costumers a price to then after you left your car you charge them an additional 25% on top of the price you told them..... More

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I have owned a Mercedes since 1990. I have worked with dealerships in five states. My experience at Mercedes-Benz of Coral Gables was by far the best ever. Everyone was nice, knowledgeable, punctual, an dealerships in five states. My experience at Mercedes-Benz of Coral Gables was by far the best ever. Everyone was nice, knowledgeable, punctual, and courteous. More

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