Alex Martinez

I brought my car to this dealership because I had a recall on my car that needed to be fixed. They got it done fast and it was done ever earlier then they originally said! recall on my car that needed to be fixed. They got it done fast and it was done ever earlier then they originally said! More

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I do not typically use dealerships to work on my vehicle. I have never had good luck with your competitor across town. With that said your team blew my expectations out of the water. I could not be more plea I have never had good luck with your competitor across town. With that said your team blew my expectations out of the water. I could not be more pleased. Service was excellent and price was extremely fair. I had what I expected to be an extended warranty item. The extended warranty company was a nightmare to deal with but your team worked with me every step of the way. Thank you again. More

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Very informative. Wait time was going to be longer, so they offered to uber me home. I didn’t have to wait there, then they picked me up and had me all set when I got Wait time was going to be longer, so they offered to uber me home. I didn’t have to wait there, then they picked me up and had me all set when I got back to the dealership. Luis was personable and friendly. Will go back! More

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Awesome and very friendly and helpful. Had a very good experience we will come back in the future Had a very good experience we will come back in the future More

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Group 1 did an amazing job—Steve was easy to work with. 2 thumbs up!! 2 thumbs up!! More

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Overall, they completed the job, but the process took much longer than expected and communication could have been much better. much longer than expected and communication could have been much better. More

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Stayed in contact with me on what was going on. Always friendly and thanked me for choosing them Always friendly and thanked me for choosing them More

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It was a great experience with my 58miles maintenance for my bronco sport car yesterday. At first, Mr Glenn Morris has a positive approached when we arrived at the service location Lubbock. He explained we my bronco sport car yesterday. At first, Mr Glenn Morris has a positive approached when we arrived at the service location Lubbock. He explained well what are the services included.Overall experience was 💯 percent satisfied. More

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Great customer service, very thorough! I was happy with my interaction! I will definitely always go back! I was happy with my interaction! I will definitely always go back! More

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The Ford shop was very courtesy and quick to work. Had my truck for a few weeks, but I got it back and now it runs smooth better than ever Had my truck for a few weeks, but I got it back and now it runs smooth better than ever More

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