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Alex Marcel
Alex Marcel at Honda of Valley Stream
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Alex Marcel

Service Writer

Honda of Valley Stream

164 Sunrise Hwy
Valley Stream, NY 11581

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4.7
732 Reviews

Dealership Experience

11 yrs, 7 mos

Industry Experience

14 yrs, 2 mos

Languages Spoken

English English

4.7

732 Reviews

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732 Reviews of Alex Marcel

September 26, 2024

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Employee Rating

Marcel and his team always provide exceptional customer service whenever i have to bring in my car. He treats us like family members and I always feel at ease and a strong trust has been established over t More

by NAZIA.BOKHARI20
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
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Sep 27, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're thrilled to hear that Marcel and his team have earned your trust and consistently provide you with exceptional service. We look forward to continuing to treat you like family and appreciate your continued support!

September 26, 2024

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Employee Rating

It was a great place to have my car serviced . Very efficient and helpful staff . More

by bracha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Briyanna Jones

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Sep 27, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you had a great experience with our efficient and helpful staff during your car service. We look forward to serving you again!

September 25, 2024

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Great service Alex Marcel is excellent Explains what services you need to Maintain your vehicle. More

by bh4860
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 26, 2024

Honda of Valley Stream responded

We're glad to hear that Alex Marcel provided excellent service and helped explain the necessary maintenance for your vehicle. We look forward to continuing to assist you!

September 24, 2024

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Always a pleasant visit,amazing customer service,always on time,and amazing car service,and free coffee lol More

by abenabi0806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

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Sep 25, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you consistently have a pleasant experience with us. We look forward to serving you again!

September 21, 2024

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Alex Marcel is the best service rep. He always makes my trip to the service department as cool and calm as he is. Always addresses my concerns and takes care of any issues I have. And al More

by JOZONE113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Willie Mejia, Clara Torres, Kevin Singh, Jerry Lancaster JR, Briyanna Jones, Mark Skawinsky, Brandon Martinez

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Sep 23, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Alex consistently provides such excellent service and takes care of everything the first time. We appreciate your feedback and look forward to serving you again!

September 20, 2024

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Clean, fast service, representative Mark was a true gentleman and very knowledgeable, gave up to minute status. Good coffee, also. More

by ANDREW.SELLINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Mark Skawinsky

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Sep 23, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're delighted to hear that Mark provided excellent service and kept you informed throughout the process. It's great to know you enjoyed the coffee as well! We look forward to serving you again soon.

September 17, 2024

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Friendly and professional. I appreciate the follow up calls and text messages about car service More

by CCSMITH1985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 17, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're glad to hear that you found our team friendly and professional, and that you appreciated the follow-up calls and texts. We look forward to serving you again!

September 17, 2024

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Employee Rating

This place is very professional and they are very well run even down to the guys that valet and wash the cars. The women that work at the cashier are also very nice and personable. More

by DGIETSCHIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Martinez

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Sep 17, 2024

Honda of Valley Stream responded

Thank you for your feedback! We're happy to hear that you had a great experience with our professional team, from the valet and car wash staff to the cashier. We appreciate your kind words and look forward to serving you again!

September 17, 2024

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Employee Rating

The workers are very attentive & willing to help to the best they can. My sales Rep was Kazi, BEST REP EVER!! More

by Simone
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Gabe Peña, Jerry Lancaster JR, Mark Skawinsky, Kazi Kamal

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Sep 18, 2024

Honda of Valley Stream responded

Thank you for sharing your experience! We're thrilled to hear that Kazi and the team provided such attentive service. We'll pass along your kind words, and we look forward to assisting you again in the future!

September 13, 2024

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Employee Rating

Everyone at Honda Valley Stream is very kind friendly and so nice, especially my advisor Marcel he kept me updated with what was going on with my car and how long I will be waiting. The service was very fast More

by NATALIE62279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Sep 13, 2024

Honda of Valley Stream responded

Thank you for your kind words! We're delighted to hear that Marcel and our team provided excellent service and kept you informed throughout the process. We're glad you're satisfied with the work done on your car and look forward to serving you again!

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