Alex Barrios

I had an extremely disappointing experience at BMW of Braman, West Palm Beach. I drove one hour each way and spent three full hours at the dealership, only for the car I was interested in to be sold out Braman, West Palm Beach. I drove one hour each way and spent three full hours at the dealership, only for the car I was interested in to be sold out from under me to someone who was willing to pay more—despite me being there first, driving the car first, and already completing payment authorization. Lev Vinogradov and his management team completely wasted my time and showed no regard for fairness or professionalism. This experience made it clear that they do not run an honest business. If you’re in the market for a used car, I strongly recommend looking elsewhere. Save yourself the time, the frustration, and the feeling of being misled. This dealership clearly prioritizes profit over integrity. More

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Oscar and team were very friendly and made the experience wonderful. Delivery was very quick and Alex in finance was fantastic. wonderful. Delivery was very quick and Alex in finance was fantastic. More

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Nicole Stem was fabulous she made trading my car in a breeze.I felt so lucky to have her as my salesperson.She is the only person I will go to in the future.Thank you Nicole you are a Gem. breeze.I felt so lucky to have her as my salesperson.She is the only person I will go to in the future.Thank you Nicole you are a Gem. More

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Thankful for Alex Barrios, who helped my parents get into the vehicle they wanted !!! His patience and professionalism was more than we have ever experienced! the vehicle they wanted !!! His patience and professionalism was more than we have ever experienced! More

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Braman is the closest BMW dealership to my home. However, I started my search with 2 other BMW’s dealerships. I found the model I liked at Delray and told my husband, who works in the vicinity, to However, I started my search with 2 other BMW’s dealerships. I found the model I liked at Delray and told my husband, who works in the vicinity, to look at the car. My husband is a General Contractor and was dressed as one would expect a GC to be dressed. He was totally ignored while browsing the lot and showroom. Even though, I was treated with aplomb, we decided NOT to purchase our vehicle there, even though, Serge, the salesman was very nice and professional. I then went through TrueCar to locate my desired car. Within minutes, I was contacted by someone from BMW of Coconut Creek. in order to get the deal, I was told to ask for the New Car Sales Manager upon my arrival. “Moe” introduced me to Demeritus, who again was very nice, accommodating, and professional. I decided on the car and the negotiations began…bottom line, 3 different dealer fees were added, after the True Car discount, which brought the price right back to MSRP. The fees, I was told we’re not negotiable because they would have to remove them for everyone, otherwise, there could me a class action suit. I asked for a copy of the offer and the details of the car. I was refused the offer because I was told it is the dealership’s property, and I was given the details of the car which were printed on paper which already had printing on it so I could barely read it. As soon as I walked out the front doors, I called Braman BMW in West Palm Beach and it started the BEST car buying experience I have ever had in buying a new car! Nick, my salesman, said he would have the car ready for me upon my arrival, which he did. However, I did not like the interior trim, so we went inside the showroom to look at the inventory. I immediately spotted a car on the floor of the same model I was interested in but a different color. Nick showed me my other options and I decided on the one on the showroom floor. Negotiations began, simple, no fuss, I got what I wanted plus an interior maintenance agreement! While I was waiting for the business manager, I watched while my car was detailed to where it sparkled. I could tell the detailer took great pride in his work which is unusual to see in this day and age. I do not know this person’s name but Braman is lucky to have such an employee! Then I got to meet Alex, one of the business managers, who was also delightful! It was all quick, easy, while we were having great conversation! Then I walked out and saw my new car with a huge bow, Everyone I worked with was awesome, I recommend Braman BMW the go to dealership and I hope you will be fortunate enough to work with Nick, (who is too new and not listed to get my 5 Star rating Alex and have your car’s final touches done by the person who did mine! Elizabeth Fountain More

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Marcio at Braman BMW is a true and amazing sales person. He was totally professional from begging to end. He was able to change a past no so good experience to an amazing unforgettable buying experience. He He was totally professional from begging to end. He was able to change a past no so good experience to an amazing unforgettable buying experience. He kept me informed every step of the way during the purchase of my 2020,540x m package. For sure he won’t me as a customer and as a person . He deliver everything that he promised and he wasn’t pushy at any given moment. Braman BMW West Palm should be proud , lucky and privilege of having such a true professional and amazing person working for them. This is a totally unpaid, true and sincere review. Sincerely, Ramiro Rivera More

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Best sales man USA Been in the states a few years from Turkey and this is by far the best shopping experience i had since I’ve been in the states Sean is a very profess Been in the states a few years from Turkey and this is by far the best shopping experience i had since I’ve been in the states Sean is a very professional and kind he is like a giant teddy bear . This is hands down the best dealership i ever been too all staff that help was went above and beyond for me More

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