Alejandra Ramirez

I have been to several dealer ships for repairs or maintenance and your place was far better than any of the rest. It was so much better that I told, the going rep. that I was going to bring my other maintenance and your place was far better than any of the rest. It was so much better that I told, the going rep. that I was going to bring my other cars (not Nissan) to this service department. More

by crnaysmith Verified Customer Verified Customer

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I rarely write reviews, but Alpine Nissan has definitely earned this one. I brought my 2011 Nissan Frontier (just over 200,000 miles) in with an intermittent engine problem I'd been trying to diagnose for earned this one. I brought my 2011 Nissan Frontier (just over 200,000 miles) in with an intermittent engine problem I'd been trying to diagnose for months, along with several other age-related repairs. From the moment I arrived, my service advisor, Allie, realized this wasn't a routine visit. Instead of simply writing up a repair order, she took the time to listen to what I had been through trying to diagnose the problem myself. She made sure that information reached Jeff, a Master Technician, before any work began. She called him over and we discussed the truck's history and previous testing together, instead of him starting from scratch. That first conversation told me everything I needed to know. Before I even left the truck with them, I had complete confidence they would diagnose it correctly and recommend only what actually needed to be repaired. I've never felt that level of confidence leaving my vehicle with any mechanic – anywhere! Jeff found the root cause of the intermittent engine problem, explained the evidence behind his recommendations, and even corrected an unrelated transmission harness issue at no charge. At every step, Allie kept me informed, answered my questions, and there was never any pressure to approve work I wasn't comfortable with. When I drove the truck home, it honestly felt like a new vehicle. The engine runs beautifully, the suspension is quiet again, and the intermittent engine problem is gone. Thank you to Allie, Jeff, the service manager, and the entire service team. If you're looking for a dealership that listens first, diagnoses problems instead of guessing at them, and treats customers with honesty and respect, I wouldn't hesitate to recommend them. More

by sj.larkin Verified Customer Verified Customer

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the service was really good. they suggested what i needed to be done and we got it all done. the crew really helped me and was an excellent experience. they suggested what i needed to be done and we got it all done. the crew really helped me and was an excellent experience. More

by jasonmorey95 Verified Customer Verified Customer

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Love this dealership! The service staff is incredible. I won’t go anywhere else for service work. The service staff is incredible. I won’t go anywhere else for service work. More

by dbcrock1 Verified Customer Verified Customer

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I would like to thank Allie Ramirez! She was very patient and helpful, explaining in detail each of the services my vehicle needed. She was also very kind and cordial throughout the ent She was very patient and helpful, explaining in detail each of the services my vehicle needed. She was also very kind and cordial throughout the entire service. More

by PA.DGRAFICO Verified Customer Verified Customer

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Outstanding! Service and care , the whole sales and service and financial reps are Rockstars highly recommended Service and care , the whole sales and service and financial reps are Rockstars highly recommended More

by Scott Blessing Verified Customer Verified Customer

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Allie goes above and beyond to make sure her customers are happy and make sure the job is done are happy and make sure the job is done More

by sherryrcole Verified Customer Verified Customer

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I experienced excellent service and communication! The service department at Alpine Nissan is highly recommended. The service department at Alpine Nissan is highly recommended. More

by mkcolotiger Verified Customer Verified Customer

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Ale always takes care of me. I love my Nissan. Thank you Ale for always taking care of me. I love my Nissan. Thank you Ale for always taking care of me. More

by mmalone100 Verified Customer Verified Customer

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David was an excellent Sales Rep. knowledgeable and professional. Tim the sales manager was pleasant, honest & seemed genuinely interested in my being satisfied. Alpine had a great s knowledgeable and professional. Tim the sales manager was pleasant, honest & seemed genuinely interested in my being satisfied. Alpine had a great selection of the vehicles I was looking at. More

by kjzboulder Verified Customer Verified Customer

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