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Alec Crockett
Alec Crockett at Findlay Kia Las Vegas

Alec Crockett | Page 18

Parts Specialist

Findlay Kia Las Vegas

5325 West Sahara Ave
Las Vegas, NV 89146

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4.7
186 Reviews
4.7

186 Reviews

Write a Review

186 Reviews of Alec Crockett

September 09, 2025

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Employee Rating

I have never had an issue with this dealership. Everyone is very nice and accommodating. More

by STEPHENDUMONTIER
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Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Danny Salas

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September 09, 2025

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I came in because I had three recalls, and they handled them all as if I was a paying customer! More

by none25
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Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Alissa Fernandez , Richie Masangcay

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September 05, 2025

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I worked with Nick and he could have been more understanding. I traveled 2 hours to my appointment and I was 30 minutes early. He didn’t seem to care when he told me it would be a 3.5 hour wait fo More

by Rebecca
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rivas-Garcia, Justin Mize , Nick Manning

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Sep 06, 2025

Findlay Kia Las Vegas responded

We sincerely apologize for the lack of communication about the wait time and for the frustration it caused, especially after you traveled two hours and arrived early. You deserved clearer expectations and more understanding, and I’m sorry we didn’t deliver that. We’ll be addressing this with our team so guests are better informed moving forward. We’d appreciate the chance to provide you with a smoother, more respectful experience in the future.

September 05, 2025

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The dealership should have loaner vehicles available instead of offering rideshare credits for long wait times. Also, the dealership needs hot meal options including food delivery credits for long wait More

by KEITH.FRANKLIN1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Justin Mize , Joshua Youngblood

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Sep 05, 2025

Findlay Kia Las Vegas responded

Hello and thank you for your feedback. I completely understand where you’re coming from regarding wait times and accommodations. Loaner vehicles are available after a technician has diagnosed the vehicle concern and the warranty company has approved the repairs. Even then, vehicles are subject to a waitlist — and at the moment, we have about 20 guests waiting ahead. As for your comment about meal options, while we do provide a snack center, it actually includes more than just light snacks. We stock microwavable burritos, soups, and breakfast sandwiches for guests who prefer something warm. On top of that, we offer rideshare vouchers so that if a guest would like a hot meal from a restaurant, they can easily step away and enjoy one nearby while we continue working on their vehicle. We truly appreciate you sharing your concerns and suggestions, and we’ll keep working to make your visits as comfortable as possible

September 02, 2025

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Employee Rating

Our contact person is Peter. He's very commutative very helpful although Findlay kia is 30 minutes away from my house we've had the best service there everyone's very friendly More

by DIANAMEDINA2444
Recommend Dealer
Yes

Other Employees Tagged: Alec Crockett

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Sep 05, 2025

Findlay Kia Las Vegas responded

Thank you for sharing your experience! We’re thrilled to hear that Peter and the team have provided such helpful and friendly service, even with the drive. We truly appreciate your trust and look forward to continuing to take care of you and your vehicle!

September 01, 2025

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Employee Rating

Great service, friendly and very helpful Great service Great service Great service Great service Great service More

by DENNICEG
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Richie Masangcay

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Sep 05, 2025

Findlay Kia Las Vegas responded

Wow… six “Great service”s in a row! At this rate, we might need a scoreboard. 😄 Thank you for the awesome feedback—we’re thrilled you had such a fantastic experience!

September 01, 2025

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Employee Rating

Very professional, & did extra work on the recall, I would recommend moves in the lobby if possible More

by NONE25
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rivas-Garcia , Noah Alonso

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Sep 06, 2025

Findlay Kia Las Vegas responded

Thanks for the kind words! We’ve got free popcorn in the lobby—movies next? Just don’t get too distracted while we service your car!

August 31, 2025

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Todo bien. Muy atentos y buen servicio Buen trato y muy Profesional. Gracias por todo. More

by DANIELRP4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Danny Salas

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Sep 06, 2025

Findlay Kia Las Vegas responded

¡Gracias por tus amables palabras! Nos alegra mucho saber que nuestro equipo te brindó un buen servicio y trato profesional. ¡Esperamos verte pronto nuevamente!

August 31, 2025

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They work fast to get the job done to get you to where or what you need to do in a timely manner! More

by Skylar L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rivas-Garcia , Noah Alonso, Dylan Bauer, Savannah Sinderson, Joshua Youngblood, Allison

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Sep 06, 2025

Findlay Kia Las Vegas responded

Thank you for the kind words! We’re glad our team could get you back on the road quickly and help you stay on schedule.

August 31, 2025

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Fue una agradable experiencia, fueron muy amables y eficientes en su trabajo, lo recomiendo sin duda. More

by sergiojoseabiega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Anthony Rivas-Garcia, Rick Conahan, Alissa Fernandez , Ken Akopian, Noah Alonso, Dylan Bauer, Nick Manning, Richie Masangcay, Danny Salas

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