Alec Crockett | Page 16

Worst service dept I’ve ever dealt with. Out of my first 6 months of leasing my EV6 GT, I was Out of it for 2 full months. Between gas on the loaner car, which is absurd considering I drive Out of my first 6 months of leasing my EV6 GT, I was Out of it for 2 full months. Between gas on the loaner car, which is absurd considering I drive electric, & my lease payment, I am out over $2,000, & no one in that place of business seems to give a xxxx. I regret leaving Porsche, bc I of the service alone. I love my car, I loathe the dealership. I was Lied to no less than 5 times, in writing, by ppl in the service dept. I was Promised phone calls by several ppl in decision making positions to remedy the situation, & I got Crickets. I chose Findlay bc of the service ratings, I deeply regret not going to Towbin Kia, or sticking w Porsche. I’m also still owed repairs on the car from damage to my paint job from them changing out my bad molding, & replace a window trim that I received Damaged during purchase, & I was Told on a Friday, “I’ll call you Monday & get everything squared away.” It’s now been a month & counting… More

by THOMSVAST Verified Customer Verified Customer

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This dealerships service department is all about money and not concerned about satisfying the customer. and not concerned about satisfying the customer. More

by GSM Verified Customer Verified Customer

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The dealership itself is a bit unprofessional and has shown signs of not really caring about their customers and don’t care to take responsibility for their actions. I was extremely happy that Mr. Alec C shown signs of not really caring about their customers and don’t care to take responsibility for their actions. I was extremely happy that Mr. Alec Crockett and Mr Peter Sabatini had the decency and integrity to show me respect and great customer service, despite what some of their other coworkers have shown me since buying this xxx car from you all. Thanks guys! ❤️ More

by TATIANYA DEVEREAUX Verified Customer Verified Customer

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It’s always a pleasure visiting the Findlay Kia Sahara in Las Vegas, I feel welcomed and the staff are very helpful. I have been a loyal customer since 2021. Las Vegas, I feel welcomed and the staff are very helpful. I have been a loyal customer since 2021. More

by victorvalencia2020 Verified Customer Verified Customer

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Anthony was great. He went above and beyond to make sure we were taken care off. Did everything he promised and made a stressful situation easier to deal with. Kept us He went above and beyond to make sure we were taken care off. Did everything he promised and made a stressful situation easier to deal with. Kept us informed every step of the way. More

by lvzinn Verified Customer Verified Customer

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Easy and friendly. Gives comprehensive information about the car, and provides options for maintenance that are only what you need at the moment Gives comprehensive information about the car, and provides options for maintenance that are only what you need at the moment More

by Cece Jing Verified Customer Verified Customer

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They make a way so you get the car you like. They made it happen. They made it happen. More

by Jb Verified Customer Verified Customer

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They explain everything being done to your car. Peter was excellent. I always bring my Telluride here for service. Peter was excellent. I always bring my Telluride here for service. More

by CRGATES6088 Verified Customer Verified Customer

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Clean and organized. They have water and also coffee for you in the lobby. Great They have water and also coffee for you in the lobby. Great More

by BARRY.HELGENBERGER Verified Customer Verified Customer

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I was able to get a Saturday appointment on short notice. Vehicle was completed i the time fra.e that I was told notice. Vehicle was completed i the time fra.e that I was told More

by STBR6152 Verified Customer Verified Customer

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