Albert Risch | Page 6

They were professional with their communication and upfront with pricing and diagnostics. Will use them again upfront with pricing and diagnostics. Will use them again More

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The service associate was helpful and answered all of my questions, but the service cashier lied to my when she told me that if I took this survey I would received a $100.00, credit to be used on my next se questions, but the service cashier lied to my when she told me that if I took this survey I would received a $100.00, credit to be used on my next service or in the parts department. But as the email indicated I would be entered for a CHANCE to win up to $100.00, in gas vouchers. Clearly I was lied to. More

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The service associate was helpful, courteous, and he answered all of my questions regarding my visit. answered all of my questions regarding my visit. More

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My vehicle was done and parked after Oil change but sat for 15 min before I asked another person to check in on it. Also no next oil change sticker was put on the vehicle for 15 min before I asked another person to check in on it. Also no next oil change sticker was put on the vehicle More

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Very friendly service! Service advisors are knowledgeable and the service manager has been very helpful and accommodating! Service advisors are knowledgeable and the service manager has been very helpful and accommodating! More

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Overall I generally have a good experience when I take my 1500 in for service. But when it takes over two hours for an oil change a bit of engagement from the service reps on reasons for the day would be ap 1500 in for service. But when it takes over two hours for an oil change a bit of engagement from the service reps on reasons for the day would be appreciated. More

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I’m very happy everyone was very helpful the only complaint I have is I can’t buy the extras I want to add to my pickup now complaint I have is I can’t buy the extras I want to add to my pickup now More

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We had a very pleasant time when purchasing our vehicle through the autonation dealership so I already knew that their service department wouldn’t disappoint, they were great! Overall that dealership is th through the autonation dealership so I already knew that their service department wouldn’t disappoint, they were great! Overall that dealership is the best. More

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Usually no problem with service but this past oil change, did not go as well. Took over 30 minutes to check in and even longer to check out. Wanted to buy an oil package but they couldn't figure out how to did not go as well. Took over 30 minutes to check in and even longer to check out. Wanted to buy an oil package but they couldn't figure out how to do it. No oil change reminder on the windshield either. The old one was left on the windshield. I know there was an ownership change but that was a while ago. Everyone seems to have computer problems, still. The servicewriter was very friendly and helpful but things just took way to long. More

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I like that the dealership is doing appointments for simple maintenance and that they check all other items simple maintenance and that they check all other items More

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