Albert Risch | Page 11

Thomas Orabuena was outstanding to work with. He took good care of us every step of The way. He is a knowledgeable, no pressure sales person and guided us efficiently through the process. Many th He took good care of us every step of The way. He is a knowledgeable, no pressure sales person and guided us efficiently through the process. Many thanks to him for making this a enjoyable experience. More

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Prompt friendly service for my oil change. They checked my truck over and gave me a list on my phone of additional items that they felt needed to be completed. I was able to accept or declin They checked my truck over and gave me a list on my phone of additional items that they felt needed to be completed. I was able to accept or decline the extra service with no pressure. More

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Always fast service when I get there. Guys always willyto go the extra mile to get it done. Guys always willyto go the extra mile to get it done. More

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Everyone was very nice , They are very patient and answered all her question , I lit was great answered all her question , I lit was great More

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I have a wondetlrful experience at this dealer and thanks to Brian and Sergio i found what i was looking for. Excellent customer service and very profecionals. I recommend anyone to go see Brian and Sergio to Brian and Sergio i found what i was looking for. Excellent customer service and very profecionals. I recommend anyone to go see Brian and Sergio they are the best. Thanks. More

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Normally a great experience till today when I literally got called a liar by the lady who.checked me in for an oil change. I told her when I drove up I had a coupon and it was in my hand, she never took it got called a liar by the lady who.checked me in for an oil change. I told her when I drove up I had a coupon and it was in my hand, she never took it or anything. So after my oil change she tells me my total and I was like no I have this coupon that I told u about Then she tells me that I should of told her at the beginning. When I stated I did she straight up told me "I don't believe you did". Excuse me but i'm not a liar by any means. She also is snarky saying well the cashier can't adjust this. Like clearly that's why I told u in the beginning. Then she wasn't going to apply the coupon saying she needs to check my account. Seriously chic the coupon has my bfs name on it and the car is on my bfs name, I only go to dodge for my oil changes so I know how they work. I have never left somewhere so flustered in my life. All around a terrible experience with this one lady from start to finish. More

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Cos dodge said they replaced part that they did not change, I took my truck to a reputable Repaire shop because I still had problems after picking it up, and found after a 4000+ bill they did non of th change, I took my truck to a reputable Repaire shop because I still had problems after picking it up, and found after a 4000+ bill they did non of the work they said they did, I think I’ll get with the district attorney and see how we can prosecute this fraud. More

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Mike Lamb was awesome along with the entire staff. I would recommend this dealership to all my friends. The staff worked extra hard getting me and my family everything we wanted. ( Mike Lamb) was my sa I would recommend this dealership to all my friends. The staff worked extra hard getting me and my family everything we wanted. ( Mike Lamb) was my salesman and he did a penominal job keeping me updated and his knowledge of the vehicle as well as the process of buying goes unmatched. More

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Dropped the ball My experience with Colorado Springs Dodge was what can be expected when buying a car. Butt, Once the papers are signed, the customer service declines. My experience with Colorado Springs Dodge was what can be expected when buying a car. Butt, Once the papers are signed, the customer service declines. I have bought new cars in the past and they always clean them up real nice, make sure there isn't dust on it from sitting on the lot. Every new car I have ever purchased, even used cars that I have purchased, came with a full tank. My new car from Colorado Springs Dodge came with 1/8 tank of gas, a back window that was so dirty, it looked tinted, the door jams where dirty. I bought the car and left it with them to get the windows tinted, and was picking it up the next evening. They never got around to tinting the windows. (or cleaning it apparently) Said I'll have to drop it off to them for a day and they will do it then. Umm, thats what I just did and they didn't get it done. Makes it a real pain in the xxx to drop it off, get picked up, be without a car, and then get a ride back there. They really dropped the ball on the delivery of my new car. Update After writting this review I was contacted by the sales manager, Albert. He expressed his concerns and insisted he would make things right. I dropped my car off this morning and they got my window tint done and even brought the car back to my house topped off with fuel. Thanks to Albert for picking up the ball and making this right. More

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Great experience Craig the sales person didn't amazing job helping me out! His manager Christian was extremely understanding and took care of my needs ! They asked m Craig the sales person didn't amazing job helping me out! His manager Christian was extremely understanding and took care of my needs ! They asked me what I needed I told them ,they met my request and we made the deal quick and sweet! More

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