Alan Hoover | Page 25

2 thumbs up! Alan Hoover was very helpful throughout the while deal and even after the deal was done. Kimberly was also very helpful and friendly. Will do business Alan Hoover was very helpful throughout the while deal and even after the deal was done. Kimberly was also very helpful and friendly. Will do business here again! More

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Great salesman professionalism Alan and Doug did a great job informing us about our new Auto purchase. They were straightforward efficient, and did not try to drag out our purchase. Alan and Doug did a great job informing us about our new Auto purchase. They were straightforward efficient, and did not try to drag out our purchase. It was a very pleasant experience. Alan explained all of the options on different vehicles. Doug did an excellent going over all the electronic features once we purchased the auto. Signed Richard More

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Outstanding service from Alan Hoover From beginning to end of the sales transaction and afterward, Alan was attentive, informative, extremely helpful, in short, everything you would want From beginning to end of the sales transaction and afterward, Alan was attentive, informative, extremely helpful, in short, everything you would want a sales representative to be. He worked hard to find us exactly the car we wanted including color and features. He called me after the sale and helped me with radio pre-sets and other features. I would recommend Alan to anyone who is looking for a car. More

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Buying a car from Alan We were prepared to be at the dealership forever but it seemed like only a little while and we were off in,our new car! Alan Hoover could not have bee We were prepared to be at the dealership forever but it seemed like only a little while and we were off in,our new car! Alan Hoover could not have been nicer and he was patient with us when showing us 5e new technology involved with the car. I would recommend this dealership and him for all my friends. More

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A Great Sienna Purchase Experience My husband and I received excellent care and service from our salesperson, Alan "Hoov" Hoover. He was friendly, professional, and happy to provide al My husband and I received excellent care and service from our salesperson, Alan "Hoov" Hoover. He was friendly, professional, and happy to provide all the information on the new Sienna we would be purchasing. He told us numerous times that if anything ever came up that we needed information for, that we should call him and he would be pleased to help. There was one item on the steering wheel that we needed extra help in understanding. Alan researched this so when we returned a couple days later, he had the answers. We could not have been more pleased with Mr. Hoover. More

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Great Experience! Great experience. My wife and I had an unusual request, i.e. trade in a Tundra and a travel trailer for a 4Runner. Our sales guy Alan said he thought Great experience. My wife and I had an unusual request, i.e. trade in a Tundra and a travel trailer for a 4Runner. Our sales guy Alan said he thought they could do that, He checked on the trailer value for a trade in and we were able to cut us a deal we liked. One stop shopping! More

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Not pressured to buy and very informative I had thought about trading my car in for some time but wasn't sure if it was the right time. After spending time with Alan I decided to go ahead and I had thought about trading my car in for some time but wasn't sure if it was the right time. After spending time with Alan I decided to go ahead and purchase a new car. He never pressured me to make a decision but spent time with me looking at cars and educating me as to different features to help me decide what was right for me. I can't say enough about his professionalism and knowledge of the different models I looked at. I am very pleased with my selection and love my new car. I would recommend Alan and the Findlay dealership anytime. I have only been in this State for 5 months but am very happy to say I have found a dealership I am extremely comfortable dealing with. More

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The ease of up-grading I went in to Findlay for a service appointment and was approached by Alan regarding an up-grade on my 2012 RAV 4. This was not something I was even t I went in to Findlay for a service appointment and was approached by Alan regarding an up-grade on my 2012 RAV 4. This was not something I was even thinking about but after seeing all the changes and options on the new model, I decided to consider it. Alan had me take a test drive and showed me my financing options to lease or purchase. I left the dealership to consider all of this. Alan kept in touch without pressuring me. A month later I decided to trade my 2012 RAV 4 for a new model. I went back to Alan because he had established a customer relationship with me that allowed me to feel comfortable and at ease. He had all the figures ready to discuss a purchase with a trade-in. He was efficient and knowledgeable and was ready to allow me all the time I needed to select my best option for financing. After the paperwork portion he again took time to review the new features and help me set up my phone, contacts and review the navigation system. I would highly recommend Alan and this dealership. More

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Very relaxing sales enviroment We visited this dealership in hopes of getting an actual look at the color calvary blue that was an option on the 4 Runner TRD Pro. After discussing We visited this dealership in hopes of getting an actual look at the color calvary blue that was an option on the 4 Runner TRD Pro. After discussing with Alan Hoover, we realized this color was no longer available on the TRD Pro. Alan was very helpful in showing us other colors that were available in other models. We ended up with a 4 Runner TRD Off Road with some added upgrades that in our opinion made it a better fit for what we were looking for. More

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The best car dealer I have ever had experience with itor Posts Cheryl Dorset Horwart Today at 7:01pm Recently I went to a Toyota dealer in phoenix looking for a 4runner TRD pro and they told me t itor Posts Cheryl Dorset Horwart Today at 7:01pm Recently I went to a Toyota dealer in phoenix looking for a 4runner TRD pro and they told me they were not available in AZ. The next week we went to Finday Toyota in Prescott as we saw one available there. We did not want a white one that they had. After talking to Alan Hoover we discovered that we could get the Off-road model with the options we wanted on the Pro and the other options we wanted that were not available on the pro (Sun roof, leather seats, heated stats...) and we paid much less! Alan spent the time to find out what it was we really wanted and needed. Alan Hoover "Hoov" was the best! He even delivered our 4runner to us at our house after the upgrades were installed. We were expecting the car to be finished on Wednesday and he delivered the car to us on the Thursday prior to that. I have to mention we live 60+ miles from the dealer. Once he arrived at our home he spent munch time showing me how everything worked. I have never received this kind of great customer service ever! Finalay Toyota has a great asset in their employee!!!! More

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