Al Abbas
Al Abbas at Napleton's Valley Hyundai

Al Abbas | Page 2

General Manager

Napleton's Valley Hyundai

4333 Ogden Ave.
Aurora, IL 60504

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3.9
170 Reviews
3.9

170 Reviews

Write a Review

170 Reviews of Al Abbas

November 09, 2023

Dealership Rating
Employee Rating

Very good service. Didn’t wash my car. Waiting area didn’t have water. Service rep very nice More

by Ispaetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jordan Kabranov, Deb Campbell , lol

Dec 15, 2023

Napleton's Valley Hyundai responded

Hello Ispaetzel, we appreciate you taking the time to leave us this feedback. Please contact our Manager at (630) 851-2500 so that we may ensure your experiences with our dealership are more pleasant moving forward.

October 14, 2023

Dealership Rating
Employee Rating

Loved working with Faiz! Provided great information and was very helpful! Great car buying experience. More

by Jmmeyers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Faiz Mirza

Oct 16, 2023

Napleton's Valley Hyundai responded

Hi, thank you so much for your feedback! Faiz will be very happy to hear about your kind words and high star rating! Safe travels!

August 29, 2023

Dealership Rating
Employee Rating

Overall great experience, everyone there is great and makes sure you get the best deal possible! 100% recommend More

by giovannivaladez22
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dimitri Kametas

Sep 10, 2023

Napleton's Valley Hyundai responded

Hi, we are delighted to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

June 24, 2023

Dealership Rating
Employee Rating

The buying experience was painless. The finance manager and sales rep got a tough deal done. More

by Dbbuysit
Sales Price Transparency
Recommend Dealer
Yes

Other Employees Tagged: Brice Abbott

Sep 11, 2023

Napleton's Valley Hyundai responded

Hi, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your vehicle and we will be more than happy to assist you!

April 23, 2023

Dealership Rating
Employee Rating

Napleton showed respect for us and advanced knowledge that helped us in our decision picking out our new car! We will be back here again, we love our car and we love Jordan at Napleton!! More

by Christen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Kabranov , Mike Klein

March 15, 2023

Dealership Rating
Employee Rating

Thank you Eddie for the GREAT service I always receive you always go above and beyond to make sure my cars are all up to date on all recalls and software besides, always keeping me updated on my service. More

by J page
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: EDDIE my wonderful service advisor

Mar 18, 2023

Napleton's Valley Hyundai responded

Hi, thanks for your great review, and for giving our dealership such a high star rating! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

February 26, 2023

Dealership Rating
Employee Rating

Bought my car and very good experience. Paul the Manager is what this brand needs thanks again. Go see him for anything even after the sale More

by cretuldmitrii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 01, 2023

Napleton's Valley Hyundai responded

Hi, we appreciate you choosing Napleton's Valley Hyundai! Please let us know if you have any additional questions about your new vehicle and we will be more than happy to assist you!

January 03, 2023

Dealership Rating
Employee Rating

He is nice person in dealership. This person helps us to match and he always smiles good communication thanks for him More

by Senad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dion Allen, Goran Milidrag

Jan 05, 2023

Napleton's Valley Hyundai responded

Hi Senad, thank you for your support! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

October 14, 2022

Dealership Rating
Employee Rating

9 of 9 buys and any service appointment therein, I have only good experience with sales and service alike. More

by David_worby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Jordan Kabranov, Brian Anderson, Omar Colon , Benjamin Marlowe, Mike the man in service, Adam in sales

Oct 18, 2022

Napleton's Valley Hyundai responded

Hi David, thanks for sharing your recent service experience with us! We hope you continue to choose Napleton's Valley Hyundai as your first choice for all your vehicle needs. Safe travels!

August 09, 2022

Dealership Rating
Employee Rating

Deceptive I when I bought the car. Buyer beware. Now 8 months later, it needs all new rotors and brakes. More

by jeffirs8
Customer Service
Friendliness
Price
Recommend Dealer
No
Aug 12, 2022

Napleton's Valley Hyundai responded

Hi, thank you for sharing your experience with us. We are disappointed to learn of your visit and would like the opportunity to try and make this up to you. Please reach out to us at (630) 851-2500 when you have a chance so we can discuss your concerns in hopes of resolving this matter to your satisfaction.

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