Akshay Vermani

Great service Really needed a loaner since I live in Catskill and my wife had the other car Plus my service required my vehicle to stay overnight Catskill and my wife had the other car Plus my service required my vehicle to stay overnight More

by lcmissco@aol.com Verified Customer Verified Customer

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I had the original appt and sat an hour in the waiting room to only be told the service I was there for could not be completed and that a different part needed to be ordered. Upon follow up, appointments room to only be told the service I was there for could not be completed and that a different part needed to be ordered. Upon follow up, appointments were made based on an apparent ETA of the part which did not come in, so my appointment ended up being pushed twice prior to attending those appointments. Finally, upon speaking with Nick he worked to get the part from an Albany Dealer and Akshay placed me as a priority to complete the service. Yes, frustrated but those two gentlemen made the experience more tolerable and I appreciate their communication and effort More

by fisher2121 Verified Customer Verified Customer

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Professional friendly and quality results on repairs I will surely recommend use them for future service. will surely recommend use them for future service. More

by richsr3 Verified Customer Verified Customer

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Great service, very professional every time I come in. Will permanently remain my home dealership. Will permanently remain my home dealership. More

by natespainting2025 Verified Customer Verified Customer

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I'm disappointed in Orchard's service center booking system--the virtual assistant. I used the virtual assistant to make my appointment and when I arrived I was told that no appointment was recorded. system--the virtual assistant. I used the virtual assistant to make my appointment and when I arrived I was told that no appointment was recorded. Akshay handled it calmly and professionally. He got me in fairly quickly; you are lucky to have him. Please revert back to using real people for your bookings. More

by MT.LCNY Verified Customer Verified Customer

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All were very helpful. Thanks to all for resolving our recall problem. See you again when needed. Thanks to all for resolving our recall problem. See you again when needed. More

by hermerle Verified Customer Verified Customer

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they are friendly fast and go above and beyond to help to get in and out get in and out More

by muleshark05 Verified Customer Verified Customer

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Everyone was friendly and approachable. They even filled my wiper fluid without being asked! Thank you! They even filled my wiper fluid without being asked! Thank you! More

by amyheath1023 Verified Customer Verified Customer

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This was a Recall service plus routune maintenance. The Service front desk is staffed two great people who fully understand customer needs. The shop did an excellent job in performing the services The Service front desk is staffed two great people who fully understand customer needs. The shop did an excellent job in performing the services More

by s0 Verified Customer Verified Customer

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Very professional and excellent customer service. Couldn't have asked for better work. !! Drives like a new car. Couldn't have asked for better work. !! Drives like a new car. More

by TROWBRIDGEPHOTOS Verified Customer Verified Customer

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