Ahmed Carlos Hussein

Absolutely one of the worst dealership experiences I have ever had. Millennium Toyota is completely unprofessional, disorganized, and, frankly, dishonest. We placed a $500 down payment on a 2024 Toyota Co ever had. Millennium Toyota is completely unprofessional, disorganized, and, frankly, dishonest. We placed a $500 down payment on a 2024 Toyota Corolla SE (white). The deal was DONE, all that remained was the financing. On Sunday, we were told they would review the interest rate and that we should come back Monday to finalize everything and take the car home. They never called. When we followed up, we were casually told that both the salesperson and finance manager were not working that day, something they conveniently failed to mention. That alone shows how little they respect their customers’ time. Then it gets even worse. On Tuesday, we were told the car had already been sold AFTER we had already put money down and reached an agreement. And yet, when we called again, we were told the SAME car was still available. So which is it? Sold or not? This is not confusion, this is misleading behavior and completely unacceptable. It honestly feels like they are playing games with customers, saying whatever is convenient in the moment to push a sale or move you onto another vehicle. What makes this even more upsetting is that this car was meant to be a birthday gift for my 17-year-old son. The dealership knew this from the beginning. We even asked them to put a bow on the car after the deal was finalized. Instead, they turned what should have been a special family moment into a stressful, frustrating, and disappointing situation. This dealership showed: Zero integrity No accountability Terrible communication Complete disregard for customers Stay away from Millennium Toyota. Seriously. More

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Lies, bait-and-switch, and zero accountability. Spent 4+ hours negotiating, agreed on OTD price, left a $500 deposit, and they ran my credit ,only for me to catch they inflated my rate by 2% ove Spent 4+ hours negotiating, agreed on OTD price, left a $500 deposit, and they ran my credit ,only for me to catch they inflated my rate by 2% over my pre-approval. Once I pushed back, everything changed. Suddenly it’s “we’re closing,” “we’ll handle it tomorrow.” Then they vanish. No calls. No texts. No follow-up. “Both out on Monday” conveniently. By Tuesday afternoon: “the car is sold.” So they took my deposit, ran my credit, stalled me, and sold the car anyway. If that’s not a scam tactic, I don’t know what is. More

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