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Adrienne Cross
291 Reviews
Dealership Experience
10 yrs, 8 mos
291 Reviews
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291 Reviews of Adrienne Cross
February 12, 2021
Brandon Warrick was so helpful again. I decided to purchase my car that I had been leasing and Brandon was so supportive and made the process so easy. Thank you! purchase my car that I had been leasing and Brandon was so supportive and made the process so easy. Thank you! More
by CHERYLKTHORNE
Verified CustomerOther Employees Tagged: Thomas James, Brandon Warwick
February 12, 2021
They were so helpful. I noticed a scratch on the car after I left the lot and when I called them the next day they scheduled a appointment for me right away to fix it. after I left the lot and when I called them the next day they scheduled a appointment for me right away to fix it. More
by JAIBU7
Other Employees Tagged: Thomas James, Rigo Ramirez
January 25, 2021
First experience not good. Our salesman was home with covid, the regular lease guy not present and his fill in was not up to the task and when Tom returned everything was handled. Our salesman, Butch, b covid, the regular lease guy not present and his fill in was not up to the task and when Tom returned everything was handled. Our salesman, Butch, back on the job and did an excellent job. His follow-up and customer service is the best I've experienced in 60 years of buying cars. Jimmy who filled in for Butch did a very good job as well. Eiji from finance called and did an excellent job of explaining your extended warranty program. Really appreciated his call. More
by JERRYDEANNA16
Other Employees Tagged: Tom Wright, Rob Upchurch, Eiji Pollard, Butch Shearer , Jimmy Rowe
January 21, 2021
My new Yukon purchase was seamless. Jim Avise and Blake Brown are very customer conscience. My experience was again beyond expectations, Thank you very much! Brown are very customer conscience. My experience was again beyond expectations, Thank you very much! More
by JGOSIK
Other Employees Tagged: Blake Brown , Jim Avise
December 31, 2020
Have done a few deals with Waggy, he is always accommodating, honest and gets the job done! Looking forward to continuing our relationship with Henry Brown GMC!! accommodating, honest and gets the job done! Looking forward to continuing our relationship with Henry Brown GMC!! More
by KYLE82
Other Employees Tagged: Wagner Harrigan
December 25, 2020
A smooth honest and easy transaction i never felt i was getting the sales pitch. Butch gave the numbers to me straight wich i appreciate. There was nevery any back and fouth, buddy/pal and what you want yo getting the sales pitch. Butch gave the numbers to me straight wich i appreciate. There was nevery any back and fouth, buddy/pal and what you want your payments to be? I dont tolerate the typical salesman approach and my experience was so far from that. I want to thank Butch personally and would recommend him to my closest freind to go do business with him. More
by turbinepwr
Other Employees Tagged: Butch Shearer
December 22, 2020
Would recommend; however, felt we were being pushed to purchase a new one instead of doing a buy out on our leased car. Salesman was very professional. Transaction took extremely too long! Still waiting purchase a new one instead of doing a buy out on our leased car. Salesman was very professional. Transaction took extremely too long! Still waiting for refund for overpayment on the registration fee. More
by JCARTER14
December 20, 2020
Blake Brown was fantastic to work with. Transaction was smooth and the price was perfect! Unfortunately my brand new truck has a few problems that need to be fixed. No fun to have my new vehicle in the s smooth and the price was perfect! Unfortunately my brand new truck has a few problems that need to be fixed. No fun to have my new vehicle in the shop after the first week. Manufacturer problem, not dealership. Busy shop does slow things down a bit. More
by MATTHALL75
Other Employees Tagged: Blake Brown
December 20, 2020
Great overall service, but sometimes was a little pushy. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. More
by TOMTAMBORSKI
Other Employees Tagged: Thomas James, Rigo Ramirez , Joey Mundo (?)
December 13, 2020
Joel Price was very knowledgeable and easy to work with. I honestly believe I received a fair and good deal. I’ve already recommended him to my son who is in the process of buying a GMC now. I honestly believe I received a fair and good deal. I’ve already recommended him to my son who is in the process of buying a GMC now. More
by DEEGRIMMER
Other Employees Tagged: Joel Price - 5 star
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