Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 25

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

Contact Me
5.0
292 Reviews

Dealership Experience

10 yrs, 10 mos

5.0

292 Reviews

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292 Reviews of Adrienne Cross

March 11, 2021

Dealership Rating
Employee Rating

I would recommend Blake Brown at Henry Brown GMC for anybody looking for a new or used vehicle. Great Service!! Professional Will help you find a vehicle that meets your needs More

by MANGLE0017
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

Mar 12, 2021

Henry Brown Buick GMC responded

Thank you for your business and this review! We're happy to hear that Blake was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 12, 2021

Dealership Rating

Brandon Warrick was so helpful again. I decided to purchase my car that I had been leasing and Brandon was so supportive and made the process so easy. Thank you! More

by CHERYLKTHORNE
Customer Service
Friendliness
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Brandon Warwick

Feb 12, 2021

Henry Brown Buick GMC responded

It's great to hear that Brandon was able to assist you with the purchase of your lease. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

Feb 13, 2021

CHERYLKTHORNE responded

Being an older & single woman, Brandon made the process of buying my car so relaxing & pleasurable. I just can't say enough about The Henry Brown family. It's a convenient location for me and I will still have Scott Usher as my service person, so I just couldn't be any more happy.

February 12, 2021

Dealership Rating
Employee Rating

They were so helpful. I noticed a scratch on the car after I left the lot and when I called them the next day they scheduled a appointment for me right away to fix it. More

by JAIBU7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Rigo Ramirez

Feb 12, 2021

Henry Brown Buick GMC responded

Thank you so much for your review! It's fantastic to hear that you're pleased with our customer service. We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 25, 2021

Dealership Rating
Employee Rating

First experience not good. Our salesman was home with covid, the regular lease guy not present and his fill in was not up to the task and when Tom returned everything was handled. Our salesman, Butch, b More

by JERRYDEANNA16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 25, 2021

Henry Brown Buick GMC responded

Jerry, Thank you so much for taking the time to share your feedback with us. Butch, Eiji, and Jimmy are delighted to learn they made your experience a positive one. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

January 21, 2021

Dealership Rating
Employee Rating

My new Yukon purchase was seamless. Jim Avise and Blake Brown are very customer conscience. My experience was again beyond expectations, Thank you very much! More

by JGOSIK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown , Jim Avise

Jan 21, 2021

Henry Brown Buick GMC responded

Thank you for your business and this review. We're happy to hear Jim and Blake were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 31, 2020

Dealership Rating
Employee Rating

Have done a few deals with Waggy, he is always accommodating, honest and gets the job done! Looking forward to continuing our relationship with Henry Brown GMC!! More

by KYLE82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Wagner Harrigan

Jan 02, 2021

Henry Brown Buick GMC responded

Thanks for your feedback on your recent visit to Henry Brown Buick GMC. I'm glad to hear that Waggy was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 25, 2020

Dealership Rating
Employee Rating

A smooth honest and easy transaction i never felt i was getting the sales pitch. Butch gave the numbers to me straight wich i appreciate. There was nevery any back and fouth, buddy/pal and what you want yo More

by turbinepwr
Customer Service
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Butch Shearer

Dec 27, 2020

Henry Brown Buick GMC responded

Thank you for taking the time to write this review and let us know how we are doing. We are thrilled that Butch was so helpful. All of us at Henry Brown Buick GMC are glad to have you as a customer. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 22, 2020

Dealership Rating

Would recommend; however, felt we were being pushed to purchase a new one instead of doing a buy out on our leased car. Salesman was very professional. Transaction took extremely too long! Still waiting More

by JCARTER14
Recommend Dealer
Yes
Dec 22, 2020

Henry Brown Buick GMC responded

Hello, Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team members. Please let us know if we can ever help you in the future. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2020

Dealership Rating

Blake Brown was fantastic to work with. Transaction was smooth and the price was perfect! Unfortunately my brand new truck has a few problems that need to be fixed. No fun to have my new vehicle in the s More

by MATTHALL75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown

Dec 21, 2020

Henry Brown Buick GMC responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

December 20, 2020

Dealership Rating
Employee Rating

Great overall service, but sometimes was a little pushy. Sometimes it takes to long in the process. Otherwise, great. That's why I chose to turn in my lease here than go back to Ohio. More

by TOMTAMBORSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Thomas James, Rigo Ramirez , Joey Mundo (?)

Dec 21, 2020

Henry Brown Buick GMC responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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