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Adrienne Cross
Adrienne Cross at Henry Brown Buick GMC

Adrienne Cross | Page 16

Finance Manager

Henry Brown Buick GMC

1550 E Drivers Way
Gilbert, AZ 85297

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5.0
291 Reviews

Dealership Experience

10 yrs, 8 mos

5.0

291 Reviews

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291 Reviews of Adrienne Cross

June 01, 2023

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Employee Rating

Thanks for making the deal ready when I arrived at the dealership so I didn’t have to waste my Saturday More

by RONLEWIS48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman, Blake Brown, Thomas James

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Jun 01, 2023

Henry Brown Buick GMC responded

Thank you for choosing Henry Brown Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, Ron, and we hope to see you again! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 09, 2023

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Employee Rating

The perfect buying a truck experience in my 48 years of life. Not to mention we have bought a lot of work trucks for our company and this was by far the best experience thus far. Bryan Lamer was terri More

by JDILLARD0
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Ben Brown, Bryan Lamer

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May 10, 2023

Henry Brown Buick GMC responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new truck, and we thank you for choosing Henry Brown Buick GMC! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

May 05, 2023

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Employee Rating

One of few dealers to sell a vehicle at sticker with no up charges. I will always buy from this dealer for all my future vehicle purchases. More

by AZVIKINGPILOT
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Rickie Bauman

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May 07, 2023

Henry Brown Buick GMC responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Henry Brown Buick GMC. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 30, 2023

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Employee Rating

It was great place to look for a new truck. They had lots of trucks to choose from More

by bruceec
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jordan Smith

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Apr 01, 2023

Henry Brown Buick GMC responded

Thanks for sharing your thoughts about your experience with Henry Brown Buick GMC. We appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 30, 2023

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Employee Rating

Working with Adrienne and Joel was fantastic. They were kind and made our experience very easy. Would definitely recommend. More

by MCARMICHAELCB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
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Apr 01, 2023

Henry Brown Buick GMC responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 19, 2023

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Employee Rating

They were eager to please. Very polite. For the most part everything went smooth. Glad we made the drive from Camp Verde Az to find a truck. More

by LINEMAN100000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jose Rodriguez , Aaron and Rob Upchurch.

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Mar 19, 2023

Henry Brown Buick GMC responded

Congratulations on your new truck! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 18, 2023

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Employee Rating

Great people working there. Hope they will take care of us for as long as we have the truck. More

by WHTARUNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Stenz, Mike Meade, Blain Richey , Ben Brown, Sherwin Lows

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Mar 19, 2023

Henry Brown Buick GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

March 06, 2023

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Employee Rating

Blake and his staff go above and beyond to make happy customers. I would recommend Henry Brown to ask my friends and family. More

by DSEITTER2627
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Blake Brown, Brad Robles, Joe White

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Mar 06, 2023

Henry Brown Buick GMC responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

February 19, 2023

Dealership Rating
Employee Rating

Autopay on my previous truck still came out , creating an over payment which I was suppose to be refunded and have not and I’m getting the run around More

by COWBOYPK67
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Dwayne Champion

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Feb 22, 2023

Henry Brown Buick GMC responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

February 14, 2023

Dealership Rating
Employee Rating

Real, genuine people, here. DeWight ALWAYS does us right, Adrienne (fellow Michigander) is a sweetheart and everyone you come in contact with is super cool! No pressure, no guil More

by RIEGLE32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dewight Byron, Thomas James

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Feb 15, 2023

Henry Brown Buick GMC responded

Thanks for sharing about your experience with Henry Brown Buick GMC. Dewight, and our team and appreciate your business and hope to see you again soon! Our goal is 100% Customer Satisfaction. Please be sure to tell your friends about your positive experience!

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