Adriana Molina
Adriana Molina at Ocean Cadillac
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Adriana Molina

Service Advisor

Ocean Cadillac

17800 Ipco Rd
Miami, FL 33162

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4.6
58 Reviews

Languages Spoken

English English

Spanish Spanish

4.6

58 Reviews

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58 Reviews of Adriana Molina

December 05, 2024

Dealership Rating
Employee Rating

This are a Knowledgeable team. All parts were available. Car was ready when promised, washed, clean and shiny. The manager and the Advisor are very cordial, understanding and helpf More

by dovliven
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Prat

Dec 06, 2024

Ocean Cadillac responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Service Manager - Albert Pratts (305) 775-2011

December 01, 2024

Dealership Rating
Employee Rating

Great customer service… skillful and knowledgeable mechanics. You don’t feel hustled when getting estimates or repairs done.. just honest work. I’ve been to many others in the area and they all disapp More

by SWIFTFORM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 02, 2024

Ocean Cadillac responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

November 29, 2024

Dealership Rating
Employee Rating

Terrific service. They are thorough and prompt. Kind, knowledgeable, and helpful team. They go above and beyond. More

by MTerryn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Prat , Orlando Castellon

Dec 02, 2024

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 27, 2024

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Employee Rating

Willy was great. But after sale I found defect in color cover. Went to Cadillac Ocean service and met with rude, unprofessional manner by service employees. Basically More

by azarnovruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Willy Polanco, Fernando Diaz, Albert Prat , Orlando (not sure about surname)

Nov 30, 2024

Ocean Cadillac responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

November 25, 2024

Dealership Rating
Employee Rating

She is great , easy to work with and always accommodating. Glad I have her as my Rep More

by NINOPELLERITO
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Nov 27, 2024

Ocean Cadillac responded

It's great to hear that you had such a positive experience, Nino. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ocean Cadillac!

November 20, 2024

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Employee Rating

Adriana was very knowledgeable and understanding, and she was also very helpful. throughout the process More

by THOMPSONSHARON71
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Albert Prat

Nov 20, 2024

Ocean Cadillac responded

Thank you, Sharon, for choosing Ocean Cadillac. Your feedback and rating mean a lot to us. We're glad Adriana was able to help, and we hope to see you again!

November 12, 2024

Dealership Rating
Employee Rating

Now very happy with my new Escalade 2024 excellent attention and especially with our representative Mike Lombrozo from Ocean Cadillac More

by ojpimentelr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Mike Lombrozo, Zachary Dehring

Nov 12, 2024

Ocean Cadillac responded

We are very happy to hear Mike provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Congratulations on your new 2024 Escalade!

October 30, 2024

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Employee Rating

Adriana Molina is the best ! !!! Congratulations to keep her in your team. She is very professional. More

by Helio Lupifieri
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Oct 30, 2024

Ocean Cadillac responded

Thank you so much for your kind words for Adriana, and for taking the time to leave us this wonderful feedback!

October 27, 2024

Dealership Rating
Employee Rating

Fui atendida por la señorita Adriana Molina, como siempre una persona muy amable, educada y haciéndome sentir bien. agradezco muchísimo que la tengan como empleada en callidad Muchas gracias! 👍 More

by MARIAMILAGROS21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adriana Molina

Oct 27, 2024

Ocean Cadillac responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 18, 2024

Dealership Rating
Employee Rating

I have no problem when I come there take me right away very do not have to wait to long More

by ORANGECOOPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 18, 2024

Ocean Cadillac responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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