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Adrian Chapa
Adrian Chapa at Big Star Hyundai
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Adrian Chapa

Service Consultant

Big Star Hyundai

17990 Gulf Freeway
Friendswood, TX 77546

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4.6
144 Reviews
4.6

144 Reviews

Write a Review

144 Reviews of Adrian Chapa

December 11, 2024

Dealership Rating
Employee Rating

Every one was very helpful polite and very professional. It was good experience Will recommend oters More

by SAAZIZ2004
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 11, 2024

Dealership Rating
Employee Rating

Good good good good good good good but this fifteen word minimum is stupid and annoying More

by LOFARO.JOHN
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Natalie Diosdado

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December 10, 2024

Dealership Rating
Employee Rating

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

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Dec 11, 2024

Big Star Hyundai responded

Your thoughtful review is a great encouragement to our team here at Big Star. We're always looking for ways to improve, and your feedback is invaluable. Please don't hesitate to reach out to us directly if you have any other thoughts or suggestions. Thank you for your business.

December 09, 2024

Dealership Rating
Employee Rating

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

Report | Print
Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 07, 2024

Dealership Rating
Employee Rating

All Imma say is rip off don’t even go here take your business elsewhere More

by DANIELLEHAWKINS22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Dec 09, 2024

Big Star Hyundai responded

Thank you for your review. We apologize for any inconvenience. Please reach out to me directly with your best contact information so that I may better address your concerns. Kohl Young, Service Director, kohly@bigstarhyundai.com

December 07, 2024

Dealership Rating
Employee Rating

Excellent service and fast attention My car is good know Thank you for the service More

by Cuzcollc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Natalie Diosdado

Report | Print
Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 07, 2024

Dealership Rating
Employee Rating

I really appreciate how the service department went above and beyond to make sure my car was in top condition. Thanks a lot. More

by tiffinywilson2k18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 06, 2024

Dealership Rating
Employee Rating

Your service tech was very pleasant and professional to deal with. Customer waiting area was very nice and comfortable. More

by Larry Ostriyznick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Report | Print
Dec 09, 2024

Big Star Hyundai responded

Your satisfaction is our top priority, and your review is a wonderful confirmation that we're on the right track. We're so glad that we exceeded your expectations. Thank you for choosing Big Star.

December 03, 2024

Dealership Rating
Employee Rating

Great dealership. The service advisors are really friendly. Will continue to use this dealership in the future. More

by B269589
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steffy Hernandez

Report | Print
Dec 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

December 03, 2024

Dealership Rating
Employee Rating

Was in and out and had everything that needed done done. They kept me informed on everything and were super nice More

by talllatino62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kohl Young, Madison Hartung, Juan Vasquez, Kaleb Chadwell, Steffy Hernandez, Billy Williams, Natalie Diosdado

Report | Print
Dec 03, 2024

Big Star Hyundai responded

We are delighted that our team provided you with such a positive experience! Whenever you need assistance or just have a question, please give us a call. We're always happy to help!

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