Adnan Sehovic | Page 11

Laris made buying a car easy! Laris helped me find the perfect mid-sized SUV for my growing family. When Audi Burlington didn't have the features I was looking for in a used car, h Laris helped me find the perfect mid-sized SUV for my growing family. When Audi Burlington didn't have the features I was looking for in a used car, he got the right people involved to make sure we were happy with a newer model. During the process, Adnan helped me and my husband feel comfortable. They were both a joy to work with during the sales process. No one pressured us or pushed us to make a quick decision. What impressed me even more than the car buying experience was our post sales experience. Laris made sure the car was ready for me the day my lease was due back.. When we had some small mechanical issues with the new car, he personally drove it out to our house for delivery. I've never had that kind of experience and was thankful to have Laris' kind spirit on our side. More

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It had never been so pleasure able purchasing an auto before .. from the minute I walked in till the moment my daughter picked up her auto it was 10 star service ! before .. from the minute I walked in till the moment my daughter picked up her auto it was 10 star service ! More

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Had the pleasure of working with them and my sales reps. This group of guys are the best upfront and honest. They got me in and out in less than 2 hours and got me a killer deal. I can’t express my gratitud This group of guys are the best upfront and honest. They got me in and out in less than 2 hours and got me a killer deal. I can’t express my gratitude to them. More

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Audi Burlington is the best! I cannot recommend Audi Burlington enough! From the moment I walked in, I felt comfortable and taken care of! I worked with Andrew, who was so helpf I cannot recommend Audi Burlington enough! From the moment I walked in, I felt comfortable and taken care of! I worked with Andrew, who was so helpful and I was able to test drive the Q5 almost immediately upon arrival. Andrew was so knowledgeable about every car and had a warm and welcoming demeanor. I never felt pressured and they worked with me to find the car for all my needs! I ended up with the Q3 and I could not be happier!! I also was able to meet the General Manager, Adnan and he could not have been nicer! He went out of his way to greet me the 3 times I came into the dealership. I enjoyed my experience so much that I will be bringing my mom in to explore once her lease is up! If you are looking for a pressure-free and fun experience, definitely come here! More

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buying a new car fast Peter Matton was on top of his game when I was buying an Audi S-5. I needed to more forward fast with out over paying so I could surprise my wife for Peter Matton was on top of his game when I was buying an Audi S-5. I needed to more forward fast with out over paying so I could surprise my wife for Christmas. He kept the pace up and made it happen. More

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Brendan, was very helpful with my new Audi purchase. From the time I walked through the dealership doors to the time that he drove my new car to my house to drop it off he stayed in contact with me and addre the time I walked through the dealership doors to the time that he drove my new car to my house to drop it off he stayed in contact with me and addressed any questions I had. After this incredible experience, I cannot imagine purchasing a car at any other dealer. More

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A Dealership with Values I am stunned by the incredible customer service of Audi Burlington. A recent repair, which turned into a difficult, unforeseeable and expensive is I am stunned by the incredible customer service of Audi Burlington. A recent repair, which turned into a difficult, unforeseeable and expensive issue was handled in a very generous manner. Given the circumstances, the repair costs could have been in part my responsibility. However, Mr. Sehovic, Mr. Gaskell, and the many service technicians worked together to resolve this unexpected problem. To my dismay, I was not charged for a very costly service matter. Aside from my immense gratitude, I want other individuals to know about this customer service story on steroids. When I think back to my initial impressions, I realize how wrong how I was. I assumed that since I was buying an older, used car, I did not matter that much. However, when I expressed my concerns, to Mr. Sehohic, he personally responded. His involvement, along with Mr. Gaskell's throughout my unfortunate dilemma, clearly illustrates the level of integrity and honest of the team. Part of my job, aside from legal, is working on ethics and values within the organization I am employed with. Therefore, I am versed in values that are written on a wall or in a handbook versus ones that are lived by individuals. The entire staff at Audi Burlington are shining examples of the latter. My deepest thanks everyone for being amazing. Respectfully, Jennifer Kearney More

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Awesome Dealer I have a 2018 Audi S4 that I purchased from Herb Chambers in Burlington. I have to say, I have been very pleased with the level of customer care this I have a 2018 Audi S4 that I purchased from Herb Chambers in Burlington. I have to say, I have been very pleased with the level of customer care this organization provides. Jim Parolisi is one of the service representatives that I have dealt with and it's been a true pleasure. In my experience, this is truly a special group of individuals that make it fun to visit the dealership to get your car serviced. Adnan Sehovic and the greater team are awesome! Thanks, Team... love the coffee machine and pastry as well. Cheers, EDHW More

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Excellent Service! I love my Audi and expect that it will be taken care of in a professional, loving and timely matter. This and more is why I bring my Audi to be servic I love my Audi and expect that it will be taken care of in a professional, loving and timely matter. This and more is why I bring my Audi to be serviced by Jim Parolisi at Audi Burlington. From the moment that you walk into the service area, you feel like you are part of a family and not a dealership. Jim always greets me with a smile and a handshake. He shows concern when needed and addresses any potential issue right away. The reasons why my next car is going to be an Audi are Jim Parolisi and Audi Burlington. I can't imagine going anywhere else. More

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"Unparalleled commitment to quality and excellence" As a loyal and long-time customer of Audi Burlington, I appreciate the outstanding consumer experience that my family and I consistently receive from As a loyal and long-time customer of Audi Burlington, I appreciate the outstanding consumer experience that my family and I consistently receive from all of the staff at this exceptional dealership, including a recent A6 lease transaction for me and an SQ5 for my daughter. Its unparalleled commitment to quality and excellence starts at the top with General Manager Adnan Sehovic, under whose leadership the sales team, especially Manager Lauren Savage and Brand Specialist Caitlin Meuse; finance team, particularly Manager Josh Morrison; and service team, notably Advisor Jim Parolisi, abide by and adhere to the highest standards of customer satisfaction at all times. If you’re looking to buy or lease an Audi, I recommend that you look to the team of professionals at Audi Burlington for guidance and assistance, where you, too, can see its unrivaled emphasis on “going the extra mile” and focus on a “fair, fun, and stress-free experience” that distinguishes this team and dealership from all others in Massachusetts and elsewhere. Wm. Welch More

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