I am 100% satisfied with the automobile service and
exceptional customer service of Tynan's Nissan in Aurora. I have over 7 years of experience using Tynan's for all recommended service. I purchased
exceptional customer service of Tynan's Nissan in Aurora. I have over 7 years of experience using Tynan's for all recommended service. I purchased my Nissan Altima there. I feel very comfortable with their service recommends, as well as with the quality of service that they provide. Their prices are competitive and they offer discounts on major jobs. Tynan's has allowed me to keep my vehicle and use it for intense driving at work for more years than would be normal. Kevy
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by EMAILKEVINVIDAL
Service Price Transparency
Aug 07, 2023 -
Tynan's Nissan Aurora responded
EMAILKEVINVIDAL,
We're glad you felt taken care of here at Tynan's Nissan Aurora! Our team strives to provide fair prices and five-star care, and we're glad to have succeeded at both this time! Thank you for being our loyal customer!
Aug 09, 2023 -
EMAILKEVINVIDAL responded
Tynan’s Nissan Service Review
August 9, 2023
I am 100% satisfied with the automotive services and exceptional customer service of Tynan's Nissan in Aurora.
I have over 7 years of experience using Tynan's for all recommended services. I purchased my Nissan Altima at Tynan’s too. I feel very comfortable with their service recommendations, as well as with the quality of service that they provide.
The whole staff is knowledgeable and friendly. The team works well together. I have had friendly exchanges with nearly all staff members. They present diagnostics and recommendations by text and in person on tablets. Their recommendations are sound with no high-pressure. Their lobby is comfortable with free wifi.
Because of my long relationship with Tynan’s, I have my own regular advisor, Luke Clearwater. He is honest and knows auto mechanics well! He knows Harleys too. I trust him. He’s never led me wrong. (See pic)
Their prices are competitive and they offer discounts on major jobs.
Tynan's has allowed me to keep my vehicle and use it for intense work-related driving for more years than would be normal. Kevy
Friendly helpful and cares about the person we been going
there a while and Adnan Hassan treats me not just a client but as a friend love service Thanks
there a while and Adnan Hassan treats me not just a client but as a friend love service Thanks
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by Mr. Cooper
Verified Customer
Verified Customer
Service Price Transparency
Aug 07, 2023 -
Tynan's Nissan Aurora responded
Mr. Cooper,
Thank you for being a loyal Tynan's customer! We look forward to seeing you at your next visit!
Usually very attentive but it was a Saturday, I was a it
disappointed with the service I received.
There wasn't any explanation about what was needed for my car.
disappointed with the service I received.
There wasn't any explanation about what was needed for my car.
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by Ruth
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2023 -
Tynan's Nissan Aurora responded
Ruth,
We are sorry to hear our service on Saturday was not up to par. If you would still like an explanation of your vehicle details, please reach out to us! Thank you.
Adnan was amazing and his customer service was even
better! He got me in and out super fast!
better! He got me in and out super fast!
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by WALLACE_WHITNEY
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2023 -
Tynan's Nissan Aurora responded
WALLACE_WHITNEY,
We're happy to hear our Tynan's Nissan Aurora team provided you with a wonderful experience! Thanks for your business and please don't hesitate to reach out if we can be of service again in the future!
Although they performed the services I had requested,
additional services were persistently asked.
Additionally, my keys were lost for over 30 minutes.
additional services were persistently asked.
Additionally, my keys were lost for over 30 minutes.
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by Scott Lewis
Verified Customer
Verified Customer
Service Price Transparency
Aug 04, 2023 -
Tynan's Nissan Aurora responded
Scott Lewis,
Thank you for reaching out. I'm sorry to hear that your experience was anything less than exceptional and will make sure this feedback gets addressed with our team so that we can take steps to improve our service moving forward. If you'd like to share anything further, please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564. Thanks again.
Consistent, quality service with a smile.
No complaints. 15 14 13 12 11 more words.
No complaints. 15 14 13 12 11 more words.
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by DANACATHY.1
Verified Customer
Verified Customer
Service Price Transparency
Aug 03, 2023 -
Tynan's Nissan Aurora responded
DANACATHY.1,
Thank you for the review!
Good job good service and friendly staff.
Fast attention good communication and efficient work. Thanks
Fast attention good communication and efficient work. Thanks
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by LU1SPEREZ.PACHON
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2023 -
Tynan's Nissan Aurora responded
LU1SPEREZ.PACHON,
We really appreciate your great rating. We hope you continue to choose us for all your automotive needs. Take care! - Tynan's Nissan Aurora
It seems like the communication at the service department
is always lacking something. It’s so frustrating!
is always lacking something. It’s so frustrating!
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by CHELSIE7151
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2023 -
Tynan's Nissan Aurora responded
CHELSIE7151,
Thank you for taking the time to review your recent visit here at Tynan's Nissan Aurora. We appreciate the feedback and will make sure it gets discussed with our team. Please reach out to Cara Andersen at cara.andersen@tynans.com or give her a call at 303-341-3564 if you have any additional questions or concerns about your experience.
Adnan was very kind and accommodating and he is the
reason I will return here.
reason I will return here.
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by KRISSHEIKHAN
Verified Customer
Verified Customer
Service Price Transparency
Aug 02, 2023 -
Tynan's Nissan Aurora responded
KRISSHEIKHAN,
We look forward to your next visit! Thanks for trusting us with your Nissan!
Well I took my Rogue in for a free oil change because I
bought a warranty when I purchased the vehicle. I was told I was in need of 4 other services, and I had them do the transmission fluid and the coolan
bought a warranty when I purchased the vehicle. I was told I was in need of 4 other services, and I had them do the transmission fluid and the coolant. After leaving the dealership I noticed 3 long scratches down my passenger doors. And then noticed one deep short scratch on the drivers side. I have an appointment to take the vehicle back so they can fix it, but that’s not until next week, and I didn’t really want to spend my day off going to the dealership a week later. I also hate seeing the scratches. I wasn’t even aware they were doing a complimentary car wash, which would have been nice had I not received complimentary scratches to go with it. This is only my second time beringing my car here, and to be honest, I don’t feel that comfortable returning. And unless they actually fix the scratches I may see if I can get refunded on the after market warranty I purchased for $3,400.00
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by Frustrated Nissan driver
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Cashier- had zero personality and should try smiling.
Aug 02, 2023 -
Tynan's Nissan Aurora responded
Hello,
Thank you for reaching out. I'm sorry to hear of your disappointment and would like the opportunity to discuss this situation with you in greater detail. When you have a moment, would you please contact me directly? Thanks again, Cara Andersen - cara.andersen@tynans.com