Admin User
Admin User at McGrath Ford

Admin User | Page 4

Management

McGrath Ford

1040 N Center Point Rd
Hiawatha, IA 52233

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4.3
121 Reviews
4.3

121 Reviews

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121 Reviews of Admin User

December 09, 2021

Dealership Rating
Employee Rating

I just wanted to thank Alex and Susan for a wonderful truck buying experience. Alex was very nice and worked with the information I gave him and got me into a truck I was looking for. Susan did a very go More

by Kd0gfy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Dec 11, 2021

McGrath Ford responded

This is very kind of you to say, Larry. We are so glad you chose us when you needed to get your truck. We enjoyed working with you and we are so happy to hear that you enjoyed your time with us as well. Enjoy your truck!

November 11, 2021

Dealership Rating
Employee Rating

Took care of a mirror replacement and new key fob on my f250 in a very timely and professional manner More

by Abhiro23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

McGrath Ford responded

Thanks for saying that! We appreciate you taking the time to leave us a review about your recent business with us.

November 04, 2021

Dealership Rating
Employee Rating

very friendly, easy to work with,my only complaint very friendly, easy to work with, my only complaint would be the price of the extended warranties. More

by minpin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

McGrath Ford responded

Thank you for the kind words! We appreciate that. We shared your feedback with our team as well and we will take it under advisement. Enjoy your vehicle!

November 01, 2021

Dealership Rating
Employee Rating

Great Service Great Transportation Work done quickly and professional Joshua handled my repair Great on updates More

by susanryberg1956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Joshua

Nov 12, 2021

McGrath Ford responded

How is awesome is that?! Thanks for sharing this, Susan! Josh and our team were happy to help!

Nov 12, 2021

susanryberg1956 responded

Thank you for your service!

October 29, 2021

Dealership Rating
Employee Rating

Service work was started on time. Which was appreciated. Was completed in a timely manner. That being a common complaint from many people. Every one wants things done yesterday. More

by aekeller
Recommend Dealer
Yes
Nov 12, 2021

McGrath Ford responded

Thank you for this! Your comments are very much appreciated, just like your business. We look forward to helping again when you need us!

October 29, 2021

Dealership Rating
Employee Rating

Very professional & courteous & timely. Communication was very good. Thank you for washing my vehicle also. More

by Billboard Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

McGrath Ford responded

Thank you for the great review! We are happy to have you as a customer!

October 28, 2021

Dealership Rating
Employee Rating

Completely dissatisfied . They said they will give the car Saturday but that did not happen. It’s an old truck with suspension all rusted out I asked to check that they said everything is okay. The dealer More

by vibithavarghese
Customer Service
Friendliness
Price
Recommend Dealer
No
Oct 28, 2021

McGrath Ford responded

We take our Customers feedback very seriously and would like to learn more about your experience. If you could provide us with your contact info so we can look into this further it would be much appreciated, or if you would prefer you can reach our Service Manager Preston Valdez here at 319-366-4000 or at preston.valdez@mcgrathauto.com. We appreciate any further feedback we can get on this.

October 28, 2021

Dealership Rating
Employee Rating

Very satisfied with the service I had here. I was greated the second I walked in the door and josh was very helpful with everything. More

by Stackhouse316
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes

Other Employees Tagged: Josh stackhouse

Nov 12, 2021

McGrath Ford responded

Thank you for sharing this!

October 28, 2021

Dealership Rating
Employee Rating

It took 3 hours for a scheduled maintenance appointment. They warned me it would be long but I didn’t expect it to take that long. Then I had to return later because they messed up some gauges that I cou More

by thompsonphilip208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

McGrath Ford responded

Your business with us is important. Thanks for taking a moment to let us know how your recent experience went. We welcome all customer feedback as we are always trying to improve. We have shared your comments with our team and we'll be reaching out to you.

October 22, 2021

Dealership Rating
Employee Rating

Such a great experience! Wonderful communication between us and the service advisor throughout the work More

by Jessie Owens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Nov 12, 2021

McGrath Ford responded

That is so kind of you to share, Jessie! Thanks for taking the time to leave us a review. We appreciate your business! 😊

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